Monthly Archives: March 2010

Housing & Care 21

Housing 21Website:
Email: [email protected]
Telephone: 0370 192 4000
Address: Head Office, Housing & Care 21, Tricorn House, 51-53 Hagley Road, Birmingham B16 8TP

Our opening hours are Monday to Friday, 9:00 am to 5:00 pm. Offices are closed on bank holidays.

A leading provider of housing, care and health options for older people offering a complete service to meet our customers changing needs.We are a not-for-profit organisation and operate in over 150 local authority areas – managing around 19,000 Retirement and Extra Care apartments and providing over 80,000 hours of care each week to more than 31,000 customers. Housing 21′s mission is to improve people’s lives by promoting independence and choice.

Services include:

  • sheltered and extra care housing for rent or sale
  • care and support in people’s own homes
  • day centres
  • dementia services
  • mental health services for the elderly
Hearing Link logo

Hearing Link -UK Hearing Loss

Email: [email protected] (General Enquiries)

Email: [email protected] or use the form at this link
Telephone: 07526 123255 
Mobile SMS 07526 123255

Head Office Address: 8 Saffrons Road, Eastbourne, East Sussex BN21 1DG


Hearing Concern LINK is the newly united charity providing support and information to people with a hearing loss and their families (formerly Hearing Concern and the LINK Centre for Deafened People). We are delighted to announce that Hearing Link has merged with Hearing Dogs for Deaf People, following the public announcement on 18th July 2017 at the Hearing Dogs AGM

Hearing Concern LINK provide courses and programmes to help you manage hearing loss, volunteering opportunities to develop skills, or if you’d like to enjoy a holiday with communication support or read our feature magazine.


  • Intensive Rehabilitation Programme for Deafened People
  • Short Courses for Deafened People
  • Self-Management Course, Outreach Volunteers
  • Hearing Advisers
  • Disability Living Allowance (DLA) Advice and Support
  • Helpdesk
  • Sound Advice – Cochlear Implant Support
  • Changing Your Telephone
  • Getting Together: National Convention, Events, Social Support Groups
  • Raising Awareness: Training for Professionals, Research, Campaigning
  • Leisure: Holidays, Lipspeaking Tours, Holistic Therapy

Please note that as a UK charity, Hearing Link is only able to accept enquiries from people resident in the UK.

Follow on Face Book @HearingLink and Twitter @Hearing Link

  • Registered charity in England & Wales: 293358
  • Registered charity in Scotland: SC040486

Headway Shropshire

Email: [email protected]
Helpline: 0808 800 2244

Head Office: Headway the Brain injury association, Bradbury House, 190 Bagnall Road, Old Basford, Nottingham NG6 8SF

Telephone: 0115 924 0800

Fax: 0115 958 4446


Headway Shropshire:


Email: [email protected]

Telephone: Local Helpline: 01743 365565 (Open weekdays 9 am -4.30 pm) There is a 24 hour answering machine if you wish to leave a message.

Office/Day Support: 01743 365271

Address: Headway Shropshire, Holsworth Park, Oxon Business Park, Shrewsbury SY3 5HJ

Telephone: 01743 365565, Minicom: 01743 365563 Fax: 01743 365563 ABICS: 01743 365309

Headway works to improve life after brain injury. Their objectives are:

  • To increase awareness of brain injury and its consequences
  • To initiate activities and campaigns which will reduce the incidence of brain injury
  • To provide information and support for people with brain injuries, their relatives and carers and concerned professional people
  • To promote improved approaches to brain injury screening, acute care, assessment, rehabilitation and social re-integration
  • To assist people with brain injuries to return to community living, including access to appropriate accommodation, social outlets, and productive activity.

We provide practical help in the following ways:

  • Information – printed booklets covering brain injury symptoms, rehabilitation and practical issues
  • factsheets available to download, giving you brief, easily accessible information free of charge.

Headway’s free, confidential helpline is open to anyone with a question about brain injury. We provide information, sign-posting to other organisations and a chance to talk through your issues.

Headway’s network of local groups and branches covers most of the UK, providing support and services to brain injury survivors, their family and carers. 

Headway Shropshire is a registered charity (Registered Charity Number 1100376) provides the following:

  • Rehabilitation & Re-Ablement Centre -Open 9.30 am to 3.30 pm five days a week.
  • Information Service/Helpline
  • Outreach Service is a free service to help make contact with those who have suffered ABI (Acquired Brain Injury) & their families-contact us for more details.
  • Domiciliary Care & Support (ABICS)
full circle 250-253

Full Circle Arts


Telephone: N/A

Email: danny ‘@’

Address: 7 Schoolhouse, Second Avenue, Trafford Park Village, Manchester, M17 1DZ

Full Circle Arts are a disabled led organisation who work to involve those who are excluded from the arts, firmly believing that great art should be available to everyone.

We provide inclusive opportunities that raise aspirations, challenge the norm and support success.

All of our work, from our website to supporting artists to community projects, is thoroughly inclusive and actively targeted towards disabled people, without segregating or labelling but with special attention to individuals and communities needs. We are a registered Charity.

In April 2015, we lost all our revenue funding, so tough decisions have had to be made so click here to find out what we can still offer

Charity registration number-700918. Company registration number-2312426

Wheel’s Wonderings: Transformation of adult social care

Are you asleep yet? It’s a mouthful all right.

It’s the governments latest attempt to change the frankly, awful social care system, in the form of *drum roll please* “Personalisation”. Yep. I know. When I first heard the term, I thought, “O-K”.

Gotta love the pencil pushers, right?

Two months ago, my social worker rang me up in a state of anticipation. She  told me that Shropshire had finally joined the pilot (the last county to do so).  We are one of the biggest counties in the UK, so why are we apparently always the last to change?

She seemed to think that this ‘personalisation‘ agenda would be ideal for me, so had nominated me for the pilot.

Fair enough. I had had enough begging social services for care funds for a day out, or paying overinflated charges.

What is Personalisation?
As any of us who have gotten services from the Council know, we have to undergo long winded assessments, every time we need something.

We often have to be classed as “Substantial” or “Moderate” to even stand a chance of getting the things we ask for. This of course, is based on my experiences only.

Personalisation – otherwise referred to as Personal Budgets, powerfully flips the system the other way, from a rigid tick box system to a more flexible way of doing things.

They seem different to Direct Payments in the respect that Direct Payments were a specific amount, had to be used for a specific need, e.g. Care. And the amount of paperwork was such you needed string to find your way back!

Personal Budgets are a specific amount, but can be spent, within reason on whatever you choose. For example, I go to a day centre, but don’t particularly want to, as the range of activities available is somewhat limited, and while I enjoy the social angle of things, the day centre has a mixed range of service users, so most of the activities are not what I am interested in, with the exception of art and gardening of course!

The government’s reform of public services means in theory that people like me can live my life as I want. They say that they are confident that the services will be high quality and it is about ensuring our independance, well-being and dignity.

So this means I can take the money the council spends on my day centre place.

Put it into my budget so that it enables me to use if for the things that I want to do? Go to see a stream train or pursue an art class. So just by doing this seemingly small adjustment, my quality of life has improved already. It can be the same for you!

The next step: getting a budget
I am currently going through the process of getting a budget, so as I go through the system, I will offer my experience and views on each stage of it.

So how do you get a personalisation budget  >  as a result of completing a Standard Question Assessment.

I’ve just done the Standard Question Assessment, one thing I noticed, was that it was much shorter then the other assessments I’ve done.

Each question had four or five options to tick, with a column for you ticking your thoughts, and a column for your social worker or similar to tick their thoughts, with a column for the final decision.

Much easier to use, but the language of some of the options is iffy and a bit confusing, so read each option a couple of times first.

It comes with pounds: Each question or option that I answer equals money – so the*£* signs are showing … or are they?

Wheel’s Wonderings – welcome to Ian’s blog

Hi Everyone,

Welcome to my blog called Wheel’s Wonderings.

My names Ian Pugh, I am from Shrewsbury, I am 23, and a wheelchair user. I love football, reading, trains and computers.

I am very chatty, so when SDN approached me to write a blog for them I thought, why not?

This is the first of a series of blogs on my stuff, examining the issues that I encounter in my day to day life.

I’ll point out (where I can) the facts from someone who uses the various services so that you can avoid making the same mistakes I did,

I want to live my life to the full not spend my time dealing with the sagas that present themselves.

Health Boards – Health Message Boards


Includes a Disabilities Message Board. Dealing with a medical condition is often difficult. Connecting with others who are going through the same thing can make a world of difference. is a place where you can make those connections. The webiste provide a unique one-stop peer support community with over 150 message boards on various diseases, conditions, and health topics.

Through a partnership with WebMD, HealthBoards provide a comprehensive Health Guide with valuable health information and tools for managing your health.

To participate in the boards, you’ll first need to register first and it is free, quick, and easy. You can do this by visiting the website and where you will also be able to find your nearest HealthBoard.

Flying Scholarships for the Disabled

Flying Scholarships for the DisabledWebsite:
Telephone: 0844 578 4 578

Facsimile: 0844 578 6 578

E-mail:  [email protected]
Address: The FSDP General Manager, Flying Scholarships for the Disabled, Douglas Bader House, Horcott Hill, Fairford, Gloucestershire, GL7 4RB

Flying Scholarships for the Disabled (FSD) is a charity dedicated to helping disabled people to discover their true potential through the mental and physical stimulation of learning to fly a light aircraft.

The challenges they face and overcome will enable them to find new confidence and self esteem in rising above their own personal life difficulties and help them view the future with greater self assurance.