Monthly Archives: May 2010

Guide to Benefit Changes.

Social Welfare TrainingWebsite:
Email: [email protected]

Telephone: 0117 9514 337

The guide is aimed at giving a quick memory jogger as to what has changed this year. The guide will be updated as the year progresses. Other guides available:

  • benefit changes
  • employment and support allowance
  • the benefits system

Social Welfare Training also offers courses on:

Social Welfare Training’s services are-

  • legal rights based- grounded in Social Security Law. We explain legal rights and how to enforce them.
  • high quality- regularly updated, produced by experts with over 20 years experience, reviewed by a Senior peer reviewer for the Legal Service Commission, delivered by experts.
  • accredited- the Solicitors Regulation Authority has authorised us to award Continuing Professional Development(CPD) points for solicitors.
  • well reviewed- 96% of participants tell us our training is excellent or good.
  • part of ongoing learning- our courses are one part of a package which includes free newsletters, discussion, Benefit rate posters and downloads.
  • cost effective- competitively priced.

VISS (Sign Language Interpreting Service)

Email: [email protected]
Telephone: 01743 250850
SMS: 07890 962 898
Fax: 01743 466581
Address: The Lantern, Meadow Farm Drive, Shrewsbury SY1 4NG

Out of hours/emergencies: please call the main office number, where the answer phone message gives details of a dedicated emergency number.

VISS is a not-for-profit company providing professional communication services for Deaf, deafblind and hard-of-hearing people living in Shropshire and Telford & Wrekin.

VISS offers the following communication services:

  • British Sign language (BSL)/English interpreting
  • Interpreting for deafblind people
  • Lip-speaking
  • Deaf Awareness Training
  • Speech-to-text/electronic note-taking
  • Manual note-taking
  • Document translation
  • 24/7 emergency phone/text contact

Some  settings where these services are required:

  • Surgeries and hospitals
  • Police
  • Courts
  • Solicitor’s appointments
  • Social Services
  • Education
  • Employment interviews
  • Training
  • Citizen’s Advice Bureau
  • Financial services
  • Religious settings
  • Staff meetings
  • Public meetings
  • Conferences
  • Theatres

All services provided by VISS are confidential, impartial, simple to use and are of benefit to deaf, hearing impaired and hearing people.

Welcome to SDN Newsletter Issue 1 (May-June 2010)

Welcome to SDN Newsletter May – June 201o Issue 1.

It’s an exciting time for us being able to launch our first newsletter online. It will be published bi-monthly and is full of news, reviews of events, what’s on, meetings and social events taking place across Shropshire.

You can download the newsletter for free either as a PDF or word document below.

July-August 2010 Newsletter coming very soon!

We need your stories, news and events and images to make it a success. Fill in the Events form to have your event listed on our website.

You can also contact us to let us know what is happening in your area.

Diabetesuk 250-253

Diabetes UK

Email: [email protected]
Telephone: 020 7424 1000
Address: Diabetes UK Central Office, Macleod House, 10 Parkway, London NW1 7AA
Diabetes Careline:

Email: [email protected], Telephone:  0345 123 2399 Fax: 020 7424 1001

Diabetes UK Midlands (includes West Midlands)

Email: [email protected]
Telephone: 01922 614500

Diabetes UK Midlands 6th Floor ,Tameway Tower, Bridge Street, Walsall WS1 1JZ


There are local groups at Telford -contact 07950 237328 & Shrewsbury (please complete form on website to make contact)

SKiD (Shropshire Kids Insulin Dependent):

Claire Stockdale (Chaire) – 07974 922979 or [email protected]

Debbie Sharp (Treasurer) – 01743 354366 or [email protected]

Ann Griffiths (Secretary) – 01743 791351 or [email protected]

Shrewsbury Kids Diabetes UK Group (previously known as S.K.I.D. – Shrewsbury Kids Insulin Dependent) was initially set up in 2005 and was formerly set up as a charity affiliated to Diabetes UK in 2007/08, thus allowing the Group to fundraise to support the various activities we aim to provide each year.  We send out quarterley newsletters to the families registered with us and these newsletters sets out our aims and also gives details of meetings, events and activities, together with contact details.  We meet four times a year as a committee.  These meetings are important to planning events and fundraising but they can be, in themselves, an opportunity to chat and discuss some of the frustrations or successes you may be facing in caring for a child with diabetes.

Diabetes UK is the largest organisation in the UK working for people with diabetes, funding research, campaigning and helping people live with the condition. Services offered include:

  • Advice on Diabetes and information on research, recipes, etc.
  • My life – for young people with diabetes, with separate websites for children, teenagers and young adults
  • Diabetes Awareness Training for health professionals not specialising in diabetes
  • Balance magazine for diabetes sufferers, Diabetes Update magazine for professionals, On the Level magazine for teenager, Tadpole Times magazine for young children and Diabetes Lifestyle magazine for black, Asian and minority ethnic communities
  • Advocacy Service provides advocacy to people with diabetes as well as friends, family and carers. The Advocacy Service will prioritise people who may be potentially vulnerable. This means people who:
    – Have a learning disability
    – Have physical or sensory impairments; or are very seriously ill
    – Have a mental illness including dementia
    – Are older (over 60)
    – Are a child (under 17)
    – Are in a form of institution; this includes hospitals, care homes, prisons
    – Have very poor spoken or written English
    – Financial Service, including information on all types of insurance
    and financial planning

Diabetes UK Midlands offers the following services:

  • Events for children with diabetes, adults with diabetes, and families where a child has diabetes. These include children’s holidays, adult weekends and family weekends.
  • Measure Up campaign Roadshow
  • Fundraising events
  • Walk the extra mile 2010 events
  • Diabetes Awareness events
  • Volunteering

There are local groups in Shrewsbury & District, Shrewsbury Kids Group and Wrekin Parents (WiKiD) – details from Diabetes UK Midlands and email [email protected]

Deaf & Hard of Hearing Clubs in Shropshire

Full Details and programmes of Hard of Hearing Clubs at Ludlow,Market Drayton, Shrewsbury, Telford and Whitchurch with contact details and programmes can be found on the Shropshire Sensory Impairment Website

Email:  [email protected]

Telephone:  0845 833 9585

Ludlow and South Shropshire Hard of Hearing Group:

Telephone: Mrs Ann Cheng, 01584 879457. Ludlow and South Shropshire Hard of Hearing Group gives support for hard of hearing people. The Group usually meets on the first Monday of the month 2.00 pm to 4.00 pm at St Peters Catholic Church, Hewley Road, Ludlow SY8 for various talks and activities. Loop system in operation. New members always welcome.


Market Drayton Hard of Hearing Club:

Market Drayton Hard of Hearing Club. Telephone: 01630 652441 for more information. Mrs B Riley, Secretary, 50 Stafford Street, Market Drayton, Shropshire, TF9 1JB.

Market Drayton Hard of Hearing Club meetings are held on the first Monday in the month at 2.30 pm at Methodist Rooms, Clive Road, Market Drayton, Shropshire. There is friendship and support to combat loneliness and a feeling of isolation. Outings and parties are arranged and help with lipreading and hearing aids is also available. Home made refreshments are available at the meetings. Annual subscription is £5.00


Shrewsbury Deaf Club:

We meet on the 2nd Monday of the month at the United Reformed Church Hall, Coleham Head, Shrewsbury,SY3 7 BJ. We have a varied programme of speakers followed by tea and biscuits & a lot of chat. We aim provide information on hard of hearing matters. We always close the meeting with a raffle and a joke! We are a friendly group who all understand the problems of being hard of hearing. We have a loop and a text- to- screen system in operation.

Contact: Erica Horner tel 01743 873540  or Email: [email protected]  or write to 41 ,Eric Lock Road West, Bayston Hill, Shrewsbury,SY3 0QA


Telford & Wrekin Deaf Club:

We are a small friendly group who meet on the first Tuesday of each month (except January) 10.30 am to 12 Noon at Hadley Methodist Church, High Street, Hadley, Telford, TF1 5NG.   Admission is £1 and 50p for refreshments;  we also have a raffle.  New members can be sure of a very warm welcome.

Contact:  Mrs Chris Nock, Chair Person. Telephone: 01952 604410 or Email: [email protected]

Related website:

Cruse Bereavement Care

Cruse Bereavement CareWebsite:

Shropshire, Telford & Wrekin Area Referral Line : 0845 6066812

Email: [email protected]

Address: The Roy Fletcher Centre, 12-17 Cross Hill, Shrewsbury SY1 1JE

Social Media: Twitter @CruseCare and Facebook Cruse Bereavement Care

Young People’s Daytime Helpline: Free 0808 808 1677 (Monday – Friday  9.30 am – 5.00 pm or visit )

Shropshire Cruse is a local branch of the Cruse Bereavement Care charity, which provides bereavement services nationwide.  

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. Services are provided free to bereaved people. The charity provides support and offers information, advice, education and training services.

If you would like to find out more about Shropshire Cruse and the services it provides, you can call the Shropshire Referral Line on 0845 6066 812 or access their website by clicking on the link below:

Cruise Bereavement Care is a Registered Charity No. 208078 

Disabled Motorists Federation

Link to DMF websiteWebsite:
Email: [email protected]
Telephone: Vice-President Peter Lyne on  0151 648 3457 or 07774 405734


Disabled Motorists Federation offer a variety of services to assist disabled drivers, including:

  • The Way Ahead Magazine
  • Health and Medical information
  • Information on Disabled facilities grant
  • Blue Badge information
  • Links to helpful organisations

Unfortunately The West Midlands Disabled Motorists Club is no longer in operation. 

Talking Newspapers

National Talking Newspapers and Magazines:

Link to National Talking Newspapers websiteWebsite:

Email: [email protected]

Telephone: 0303 123 9999

National Talking Newspapers and Magazines, National Recording Centre, Heathfield, East Sussex, TN21 8DB

West Shropshire Talking Newspaper(covers Shrewsbury area) :


Telephone: 01743 364 726  (when leaving a message please give your telephone number first.)

West Shropshire Talking Newspaper, Fletcher Centre, Cross Hill, Shrewsbury, SY1 1JE

West Shropshire Talking Newspaper provides local news and information, recordings are made on USB memory sticks, or you can listen via internet radio. It is a free service to the blind and partially sighted

Oswestry Talking Newspaper:

Website: There is no website for OTN

Telephone: Sandy or Bev –Tel: 01691 830726, John –Tel: 01691 650388, Andrew or Helen –Tel: 01691 671766

East Shropshire Talking Newspaper For Blind:


Email: [email protected]

Telephone: 07989 815 659  (Wednesday 8 am to 9.30 am, answerphone at other times, leave your contact details and they will call you back)

Address: C/O Shropshire Star, Waterloo Road, Ketley, Telford TF1 5HU Telephone 01952 241 888

NTN&M provides national newspapers and magazines in a variety of accessible formats, for visually impaired and print disabled people who find reading a strain. Audio tape remains the most popular, with about 30,000 cassettes being dispatched each week to visually-impaired listeners. However, more and more people are opting for the more easily navigable audio CD while still others are signing on for the electronic service service (computer disk, e-mail, internet download, CD-ROM and now MP3 Download) which not only allows access to complete publications (audio tapes and CDs have a restricted capacity which only allows for edited highlights from each publication), but greatly increases the speed of delivery. Indeed, a number of blind people are now able to receive and browse their daily papers quicker than sighted readers!

Services vary for local Talking Newspapers and you are advised to contact them direct for more information.

Working Together (Ludlow) Ltd

Link to WT websiteWebsite:

Email:  [email protected]
Telephone: 01584 318925

Address: 3 Fish Street, Ludlow, Shropshire SY8 1TY

Working Together is a registered charitable company situated in Ludlow, South Shropshire. It is run by  a dedicated team of members, trustees, volunteers & carers. Working Together provides support, training, work opportunities and recreational activities for people with learning disabilities. We do not seek to replace or compete with existing services, instead we work with them to promote partnership & enhance provision.

Their aim is to establish an organisation that is central to the lives of people with learning difficulties which is firmly rooted in the local community.

Activities include:

  • Computing Sessions
  • Cookery
  • Craft Workshops
  • Sports Events
  • Social Events
  • Social Inclusion Project Programme
  • Cafe and Shop
RVS 250-253

WRVS now RVS (Royal Voluntary Service)


Telephone: 0845 608 1222 (8 am-6 pm Monday to Friday to find out about services in your area)

Address: Royal Voluntary Service, Cardiff Gate, Beck Court, Cardiff Gate Business Park, CARDIFF, CF23 8RP

To mark our 75th anniversary, WRVS have relaunched as Royal Voluntary Service. Along with a new name, we also have a new logo, and a new slogan: ‘together for older people’ Research shows that the name WRVS (which stood for Women’s Royal Voluntary Service) did not reflect what we do, and hindered new people understanding and feeling inspired by our work. ‘Royal Voluntary Service’ is more easily understood; it conveys a sense of our history and belief in the power of volunteering, as one of the largest volunteer organisations in Britain  It is also more inclusive, showing that we are here for men as well as women.

Older people tell us there are five key conditions that need to be in place to live well:

  • Respect for who I am
  • I can get the help I want
  • I feel in control
  • I feel that I belong
  • I have people I can trust’

RVS can help:

In the home: Meals on Wheels, Home library services, Good Neighbours, Community transport

In the community: Lunch clubs, Social centres and community clubs, Information centres and cafes, Community centres and cafes

In hospitals: Hospital shops and cafes, Home from Hospital, Greeting and guiding, Patient support, Gifting

In emergencies and disasters: Evacuation to rest centres, Helplines and casualty bureaus, Crisis support, Emergency feeding, Emergency response training

The Armed Forces: Services welfare, Soldier support, Locations

Click here to find out about Shropshire, Telford and Wrekin Royal Voluntary Service