Shropshire Council 250-253

Shropshire Leisure Time Customer Feedback Survey

Start Date:
28th May 2021

End Date:
30th June 2021

Start Time:
0001

End Time:
1700

Shropshire Council run a number of leisure centres around the county and are pleased to be able to welcome customers back into their leisure centres following the lifting of pandemic restrictions. Health and safety has been at the centre of work to reopen leisure centres and will continue to be a priority.

They would like to hear from you about your recent visit in this short survey  https://www.surveymonkey.co.uk/r/LeisureCentreSurvey-2021 designed to obtain feedback from leisure centre users. The feedback will be used to respond to any concerns, recognise what’s working well and continue to plan for the future.

If you can’t complete the survey online by clicking on the link above,  please provide feedback in one of the following ways:

  • Email: [email protected] or 
  • Write to: Tell Us, Shropshire Council, Shirehall, Abbey Foregate, Shrewsbury. Shropshire, SY2 6ND.

The survey is open to everyone and will close at 5pm on 30 June 2021.

Music Notes

Open Harmony CIC music survey

Start Date:
1st June 2021

End Date:
31st July 2021

Start Time:
0001

End Time:
2359

Open Harmony CIC is gathering evidence about how the power of music, especially when enjoyed in small groups with like-minded people, can be very beneficial for those who are suffering due to their mental health and/or isolation.  

This survey is for everyone, of all backgrounds and abilities because we can all enjoy music, even if it’s just listening to or enjoying our own music collection at home.  Please share this with your family and friends as it all helps build a picture of the need in the local area that we can then use to grow and reach many more people. 

It’s called Music for wellbeing, only takes 2 minutes, you can stay anonymous and any personal data you choose to give will not be shared: https://www.surveymonkey.co.uk/r/Y78Y9LB

Open Harmony CIC promotes:

  • Connection: strengthening relationships

  • Happiness: increased health and wellbeing and

  • Purpose: confidence and contribution

through music and the creative arts (e.g. dance, visual arts, drama) They are inclusive, passionate and strive for excellence, to find out more have a look at Open Harmony CIC website https://www.openharmony.co.uk/

Have your say

South Shropshire Youth Service

Start Date:
28th May 2021

End Date:
21st June 2021

Start Time:
0001

End Time:
2359

Young people telling it like it is! This survey is open to Youth, Parent/Carers and children.

South Shropshire Youth Network is interested in what young people find important and then helping to make it happen. They will follow this up with focus groups to dig down to get some more nitty gritty detail.

They’re talking to young people in the streets and running a 5 minute online no strings attached survey at this link which includes categories like climate change, travel, community clubs and groups and the environment :  https://docs.google.com/forms/d/e/1FAIpQLSdX7ex7CKDE_u6kjvjB94EqvtIqdFnX6vAIhQmUU_G_BIlHmA/viewform

Note: This survey ends on Monday 21st June 2021

The results will be shared at the online Youth Conference events 28 June – 10 July.

Follow @southshropsyouthforum on Facebook for what happens next.

You can join them at the on-line Youth Conference for South Shropshire when there will be a number of events from 28th June to Saturday 10th July 2021

healthwatch TW 250-253

Views and experiences of using local taxi services

Start Date:
28th May 2021

End Date:
30th June 2021

Start Time:
1115

End Time:
2359

Healthwatch Telford & Wrekin have recently received feedback regarding people’s views and experiences of using local taxi services, and are now keen to explore what is working well and what requires improvements.

They have produced a very short survey which can be completed in minutes and invite you to take part. If you have a disability and/or sight or hearing impairment or are a wheelchair user and use taxis in the Telford & Wrekin area, it would help Healthwatch Telford & Wrekin learn more about the problems people experience.

To take part in the on-line survey, click on the link below:  https://www.healthwatchtelfordandwrekin.co.uk/disability-and-sight-impairment-taxi-survey

Alternatively, if you would like to speak to someone or would prefer to email you can contact Healthwatch Telford & Wrekin using the details below: 

Gov-UK

UK Disability Survey

Start Date:
1st March 2021

End Date:
26th April 2021

Start Time:
0001

End Time:
2359

The Disability Unit at the Government Cabinet Office is developing a National Strategy for Disabled People. Publication is planned for Spring 2021.

To help the government with understanding the barriers that disabled people face and what it may need to focus upon to improve the lives of disabled people, they need to hear about your views and know more about your experiences.

This survey will ask about your life experiences either as a disabled person, a carer or parent or as someone who has an interest in disability issues.

Many people have had big changes in their lives as a result of the COVID-19 pandemic and there will be an opportunity at the end of the survey to state if your life has changed notably due to COVID-19, and in what ways. However, please answer other questions thinking about yourself, your own experiences and your current situation.

The survey will be open until 23 April 2021. Responses received before 28 February 2021 will inform the development of the National Strategy, while those received after this date will be used to inform its delivery.

This form should take you around 20 to 30 minutes to complete and can be saved as you progress. You will be routed through the questionnaire based on the answers you provide.

The survey, together with papers in easy read, a survey for people with disabilities together with a survey for carers can be found at this link https://www.gov.uk/government/publications/disability-in-the-uk-survey

Important notes for those using screen readers and other assistive technology:

  • An asterisk (*) indicates a required question and we suggest you check information below the question using the arrow keys.
  • The experience will be better on a computer rather than a mobile device.
  • It is recommend using a grid with maps for questions with multiple radio buttons as this is the only option for the Voice Control user.

 

Telford & Wrekin 250-253

Consultation sessions for family carers of people with learning disabilities.

Start Date:
1st March 2021

End Date:
30th April 2021

Start Time:
0001

End Time:
1700

Telford & Wrekin Council, along with the Learning Disability Partnership and all the member organisations, are determined to do everything they can to make sure that all people with learning disability in Telford and Wrekin live well and enjoy a full life, with as much independence as possible.

They are proud that there is good support for people in Telford and Wrekin, but know there are many things that could be better so want to make these improvements over the next four years. They have limited resources and cannot do everything at once but the draft Learning Disability Strategy (2021 – 2025) sets out the most important things and they will focus on these.

Telford & Wrekin Council want to hear from adults with learning disabilities, families, carers and staff who care for, or work with them. This will enable them to finalise the Strategy and help us enable people with learning disabilities to live well in Telford and Wrekin. 

This consultation has been extended until the 7 May 2021 at 5pm.

How to get involved:

For Adults with Learning Disabilities

How to let us know your views:

  • Email your views to: [email protected]or
  • Or write to us: Consultation Feedback, Freepost RTKJ-KGJA-ASXU, Organisational Delivery & Development, ALD Engagement, Telford & Wrekin Council, Darby House, Lawn Central, Town Centre, Telford, TF3 4JA.

For Family Members and Family Carers (unpaid) 

Take part in one of the planned virtual sessions:

  • Wednesday 17 March 2021 from 9.30am
  • Wednesday 24 March 2021 from 5.30pm
  • Thursday 1 April 2021 from 3.30pm
  • Monday 19 April 2021 from 12noon
  • Wednesday 21 April 2021 from 5.30pm.

How to let us know your views: Email your views to: [email protected].

For people who care for, or work with adults with learning disabilities

Complete the questionnaire at this link: Complete the online questionnaire.

Take part in one of the planned virtual sessions:

  • Tuesday 30 March 2021 from 4pm
  • Friday 16 April 2021 from 3.30pm.

How to let us know your views: Email your views to: [email protected].

If you would like to request a paper copy of either questionnaire please contact us on [email protected].

The deadline for this consultation has been extended to 5 pm on Friday 7th May 2021

shropshires-great-outdoors-logo

Shropshire Great Outdoors Annual Public Survey 2020-2021

Start Date:
1st April 2021

End Date:
30th April 2021

Start Time:
0001

End Time:
2359

The Annual Outdoor Recreation User Survey gathers information about how people access the great outdoors in Shropshire. The survey is led by the Shropshire Outdoor Partnerships Service, the part of Shropshire Council that maintains and develops recreational access, conserves and enhances the natural environment and encourages people to improve their wellbeing by being active outdoors. The service maintains and protects public rights of way, country parks, countryside and heritage sites, greenspaces and play areas, and supports the Shropshire Hills Area of Outstanding Natural Beauty (AONB) Partnership.

The survey includes questions about the outdoor facilities and activities you make use of, how you obtain information, any access barriers you may face and how satisfied you are with the services provided. Undertaking the survey each year allows us to understand how things are changing and where future actions should be prioritised.

The survey also provides information to support the delivery of Shropshire’s Great Outdoors Strategy 2018-28The strategy sets out how Shropshire Council and our partners aim to conserve and enhance the natural environment, improve people’s health and wellbeing and support the local tourism economy. It sets out the strategic direction for the management and development of publicly accessible greenspace, rights of way and other outdoor access. The strategy fulfils the statutory requirement of a rights of way improvement plan but broadens the remit to deliver across multiple policy areas and to integrate activity across local authority services and partner organisations. It provides a way of inspiring collective action to improve health, prosperity and happiness by cherishing Shropshire’s great outdoors.

To take part in this short online survey and help to develop and improve the service, and prioritise future activity click this link:  https://www.surveymonkey.co.uk/r/OutdoorPartnershipsAnnualUserSurvey2020-21

Note: The Great Outdoors would like to hear from you even if you don’t use rights of way, parks, play areas or countryside sites, so they can understand what the barriers to participation are. SDN says-this survey is very important to our members ie Access issues, facilities and the barriers many of us face.

If you have any comments about the engagement work undertaken by Outdoor Partnerships, please email: [email protected]

shropshires-great-outdoors-logo

Shropshire Great Outdoors Annual Public Survey 2020-2021

Start Date:
12th March 2021

End Date:
30th May 2021

Start Time:
0001

End Time:
2359

The Annual Outdoor Recreation User Survey gathers information about how people access the great outdoors in Shropshire. The survey is led by the Shropshire Outdoor Partnerships Service, the part of Shropshire Council that maintains and develops recreational access, conserves and enhances the natural environment and encourages people to improve their wellbeing by being active outdoors. The service maintains and protects public rights of way, country parks, countryside and heritage sites, greenspaces and play areas, and supports the Shropshire Hills Area of Outstanding Natural Beauty (AONB) Partnership.

The survey includes questions about the outdoor facilities and activities you make use of, how you obtain information, any access barriers you may face and how satisfied you are with the services provided. Undertaking the survey each year allows us to understand how things are changing and where future actions should be prioritised.

The survey also provides information to support the delivery of Shropshire’s Great Outdoors Strategy 2018-28. The strategy sets out how Shropshire Council and our partners aim to conserve and enhance the natural environment, improve people’s health and wellbeing and support the local tourism economy. It sets out the strategic direction for the management and development of publicly accessible greenspace, rights of way and other outdoor access. The strategy fulfils the statutory requirement of a rights of way improvement plan but broadens the remit to deliver across multiple policy areas and to integrate activity across local authority services and partner organisations. It provides a way of inspiring collective action to improve health, prosperity and happiness by cherishing Shropshire’s great outdoors.

To take part in this short online survey and help to develop and improve the service, and prioritise future activity click this link:  https://www.surveymonkey.co.uk/r/OutdoorPartnershipsAnnualUserSurvey2020-21

Note: The Great Outdoors would like to hear from you even if you don’t use rights of way, parks, play areas or countryside sites, so they can understand what the barriers to participation are. SDN says-this survey is very important to our members ie Access issues, facilities and the barriers many of us face.

If you have any comments about the engagement work undertaken by Outdoor Partnerships, please email: [email protected]

vcsa

Debt advice services in Shropshire survey-Deadline Extended

Start Date:
10th March 2021

End Date:
26th April 2021

Start Time:
0001

End Time:
2359

Shropshire Voluntary and Community Sector Assembly (VCSA), Shropshire Association of Local Council (SALC) and Shropshire Council are working together to better understand the work taking place in Shropshire to provide debt advice and support those people who may have money worries, debt or facing financial hardship.

They hope this survey will help them to shine a light on the work that is already taking place, help identify gaps, and identify support needs and opportunities to develop further partnerships and collaborative working.

The Feedback and Insight team will support with survey analysis, and the aim is that the results will help form a baseline for future research. This survey is open to everyone.

To enable collaboration for the future, they would be interested to know if you would like to attend a money advice forum where they can share the results of the questionnaire and set out future priorities. In the space at the end of the survey you have opportunity to say if you would like to take part.

The ways you can take part in this survey are:

  • Click this link to go straight to the surveyhttps://www.surveymonkey.co.uk/r/Debt-Advice-Services-Shropshire-2021
  • A pdf version of the survey is available on request, and if you’d like the survey in an alternative format please use the email below to request a copy and explain any support you need to allow you to respond. You can also respond with any supporting information in writing:

    Email: [email protected]
    Post: Feedback and Insight team, Shropshire Council, Shirehall, Abbey Foregate, Shropshire SY2 6ND.

Note: The closing date for this survey has been extended to Monday 26th April 2021

NHS-111-LOGO-FINAL-CMYK-BLK_250x400-canvas-600x350

How well is Urgent Medical Care working in Shropshire, Telford and Wrekin?

Start Date:
2nd March 2021

End Date:
30th April 2021

Start Time:
0001

End Time:
2359

From December 2020, NHS England launched a new system called NHS 111 First. If you have an urgent, but not life-threatening health problem you can now contact NHS 111 First to find out if you need to go to A&E.

The public are encouraged to call NHS 111 to be directed to the correct service, whether that is an Emergency Department (Accident & Emergency), their GP, or self-care. Callers to NHS 111 can now receive time slots at local Emergency Departments (EDs) or other urgent care departments, as well as receive time slots with GPs or out of hours GP services. The new service aims to reduce waiting times at EDs and limit the number of people in waiting rooms, to prevent the spread of COVID-19.

Initial findings in national research are showing that many people do not know that NHS 111 First could book them into the different services they may need. Healthwatch Shropshire and Healthwatch Telford & Wrekin would like to hear from people who have used NHS 111 and how they were helped to access services.

Barry Parnaby, Chair of Healthwatch Telford & Wrekin, said “If your condition is not life-threatening, 111 may direct you to a more appropriate service or one that can see you sooner. You may also be asked to wait at home until the Emergency Department is ready to see you, avoiding a long wait in A&E for you and helping to prevent overcrowding. If you need an urgent face-to-face assessment or treatment, NHS 111 should be able to arrange this immediately for you.”

Lynn Cawley, Healthwatch Shropshire Chief Officer, told us, “NHS 111 First was implemented in Shropshire, Telford & Wrekin in December and we would like people to share their experiences of ringing 111 and how they were helped to access the right service. Time slots for Emergency Departments have been introduced to help both the NHS manage demand during these difficult times and help people avoid long waiting times. No one who turns up in A&E should be turned away or asked to call NHS 111. But how does it work in practice? We will share everybody’s experiences with the NHS to help improve the system as it develops.”

People can let us know by filling in our online survey at: www.healthwatchshropshire.co.uk/urgent-medical-care-survey or www.healthwatchtelfordandwrekin.co.uk/nhs-111-first-survey or giving us a ring on 01743 237884 or 01952 739540 and staff will fill out the survey for them.

Dr Julie Davies, Director of Performance for Shropshire and Telford and Wrekin CCGs, said: “It’s now nearly three months since we launched the NHS 111 First service and it’s important that we listen to and learn from people’s experiences so that we can continue to develop and improve the service.”

“We are really grateful to Healthwatch Shropshire and Healthwatch Telford and Wrekin for their help in carrying out this survey and encourage everyone who has used our urgent care services since December 1st to share their experience with us. Whether or not you contacted NHS 111 First before using any of our urgent care services, we want to hear from you.”