Meeting People from outside your Household/Support Bubble

Covid19 has caused many people to feel isolated and lonely. The government recognises how difficult it has been for people to be cut off from their family and friends in recent months. This has been necessary to help us all stay alert, control the virus and save lives. 

For full details of what you can and can’t do, click this link “Meeting People from outside your Household”

               Support Bubble 1                       Support Bubble

Making a support bubble with another household

In England, if you live by yourself or are a single parent with dependent children – in other words, if there is only one adult in your home – you can expand your support network so that it includes one other household of any size. This is called making a ‘support bubble’ and means you are able to meet indoors or out, be less than 2 metres apart and stay overnight as you could if they were members of your own household.

We recognise how difficult this time has been, particularly on lonely and isolated people, and this change is designed to provide extra support to some of those most impacted by the current social restrictions. Once you are in a support bubble, you can think of yourself as in a single household.

There are key principles for how you can form a support bubble safely. These are critical to keeping you – and your friends and family – safe and saving lives:

  • support bubbles must be exclusive – you should not change who is in your bubble or have close contact with anyone else you do not live with. This is critical to keeping you, and your family and friends, safe
  • if you or someone in your support bubble is showing coronavirus symptoms, or otherwise self-isolating, everyone in your support bubble should stay home. If you or a member of your support bubble is contacted as part of the test and trace programme, the individual contacted should stay at home. If the individual becomes symptomatic, everyone in the support bubble should then isolate

It is not yet possible for those who are not in a support bubble to start meeting inside other people’s homes – that remains against the law unless covered by any other limited circumstances as set out in the law. This is critical to helping us control the virus and keep people safe.

Forming a support bubble with another household means you can meet – indoors or out – and be closer than 2 metres from each other. You can also stay overnight as if you lived with that household. This means you are able to have closer contact with those in your support bubble, which should help provide additional support to those who need it. You should continue to adhere to social distancing guidelines in full with other households.

This is really important to keep you and others in your support bubble safe by avoiding the risk of infection to those in your bubble. The risk of infection rises with the number of people in a bubble and the number of interactions you have with people you do not live with, so it’s important to take measures to try and protect against this. This means that support bubbles must be exclusive – you should only form a bubble with one household and they should only be in a bubble with you.

You must not gather indoors or stay overnight with anyone outside of this bubble and should not change your bubble. If you are in a single adult household, you may also want to consider making a bubble with another smaller household where possible. Everyone in a support bubble should isolate when one member of the bubble becomes symptomatic or tests positive for coronavirus.

Who can form a support bubble

If you live in a single adult household – either you live alone or are a single parent living only with dependent children – you are allowed to form a support bubble. You can choose to do so with any other household. This should be used to help those most in need. If you choose to bubble with another household, you should keep to the principles outlined and otherwise maintain robust social distancing to avoid increasing risk of infection to those in your bubble.

Physical contact with members of your support bubble

You can have close physical contact with members of your support bubble if you and they want to. Support bubbles are a cautious step to help people who may be lonely and therefore at greatest risk of isolation. You do not need to stay more than 2 metres from people in your bubble, but good hand hygiene and other measures can help to keep you and the people you meet safe.

Some people already take extra precautions with those they live with – for example, if one of them is clinically vulnerable, or one of them has a lot of contact outside the house, and you might want to do the same if you expand your bubble.

Support bubbles and isolation

If any member of your support bubble – either someone in your own household or one that you have formed a bubble with – develops symptoms or tests positive for coronavirus you should follow advice on household isolation.

If you share custody of your child, and you and your child’s other parent are both in separate bubbles, all households would need to isolate if someone becomes symptomatic in the group.

If you are clinically extremely vulnerable (shielding)

Unfortunately, we cannot advise anyone who is shielding to form a support bubble at this stage. However, we know how hard it is for people who are shielding and have been keeping this advice under close review. We will be setting out further advice for this specific group next week, now that the peak of the pandemic is past.

Those who are shielding are still advised to maintain strict social distancing and stay 2 metres apart from others – including those they live with.

If you are clinically vulnerable or have a higher risk of catching coronavirus (such as a frontline healthcare worker)

If you are clinically vulnerable, you should continue to take particular care to minimise contact with others. You should bear this in mind when deciding to form a support bubble. If you are at a higher risk of exposure to those with coronavirus (for example, if someone in your house is a healthcare or care worker that interacts with patients that have coronavirus), you should take particular care when deciding whether to form a support bubble and who with.

If you share custody of your child with someone you do not live with

Children with separated parents are already permitted to move between both households and there is no change to that. It is also permitted for those households – if there is only a single adult in them – to form a support bubble with another household.

However, it is very important that if someone in any of these linked households shows coronavirus symptoms, or is otherwise self-isolating, you should all stay at home. This is critical to controlling the virus, by avoiding a chain of transmission.

Using a support bubble for informal childcare

If you are a lone parent you can form a support bubble with another household to provide informal (i.e. unpaid) childcare for them or for them to provide informal childcare for you. You should not form a support bubble with more than one household.

Lone adults with children over 18

If you live with children over the age of 18, you will not be able to form a support bubble.

The exception to this is if the child was under the age of 18 on 12 June 2020 and is in a single-parent household. That household can continue to participate in their current support bubble or form a support bubble if they have not already done so, once that child turns 18.

We are making this change to support those who might be feeling lonely or isolated. It is a targeted intervention to provide extra support to some of those most impacted by the current social restrictions.

Lone adults with carers

If you are the only adult in your household, then you will be able to form a support bubble with any other household that is willing to exclusively bubble with you. This is irrespective of whether carers visit you to provide support.

If you live with other adults including your carers, then you will still be able to form a support bubble, however this would need to be with a single adult household.

Travelling to form a support bubble

There is no limit on how far you can travel in England to meet members of your support bubble but we recommend that you form a support bubble with someone who lives locally wherever possible. This will help to prevent the virus spreading from an area where there might be a higher rate of infection. If you live in Scotland, Wales and Northern Ireland, you must follow the specific rules in those parts of the UK.

Returning from abroad

You should self-isolate in one place for the full 14 days, where you can have food and other necessities delivered, and stay away from others, including people you bubble with. See guidance on how to self-isolate when you travel to the UK.

Shropshire Archives

Shropshire Archives reopening survey

Thanks to Caring for God’s Acre, in 2019 our members were offered the opportunity to have a tour of Shropshire Archives. Many of our members found this worthwhile. The Archive Department has been closed during the Covid19 pandemic. They are now putting in place plans to reopen but are seeking your views on what you would like. This survey closes on Thursday 9th July. To find out more about how you can help, please read below.

Shropshire Archives preserves and makes accessible documents, books, maps, photographs, plans and drawings relating to the historic county of Shropshire, past and present. They usually have around 6,000 people visit their building on Castle Gates, Shrewsbury each year, with many more using its website resources and contacting us via phone, email and online.

During the coronavirus pandemic, they have been accessible online, and staff have been answering queries. They’re now keen to welcome people back, to visit them onsite and make use of more of the resources they have available. They will be making some changes to ensure the health and safety of staff and visitors.

To help Shropshire Archives prepare for reopening, they have a few questions. They would like to understand how you’d like to use Shropshire Archives over the coming months whilst they continue to respond to the coronavirus pandemic. They want to learn of any concerns you may have so that measures can be in place to make you feel more comfortable when using the Shropshire Archive services.

To take part in the survey which closes on 9th July 2020 please click on this link:

To find out more about Shropshire Archives visit our website.


Shropshire Libraries to accept returns at six branches for one week

Shropshire Libraries currently remain closed in line with national guidance, but for one week beginning Monday 29 June 2020, the six largest libraries will be accepting returns of books and other library items that have been on loan.

In order to facilitate the safest possible reopening, for one week beginning Monday 29 June 2020, a book returns service will be offered by the libraries in Shrewsbury, Oswestry, Ludlow, Whitchurch, Market Drayton, and Bridgnorth.

Book returns will be accepted between 10am and 2pm from Monday to Friday (not Wednesday at Whitchurch; not Thursday at Market Drayton, Ludlow or Bridgnorth). Social distancing measures will be in place and customers will not have access into the library buildings themselves.

This will enable returns to be quarantined for 72 hours as advised by Public Health England’s National Infection Service.

The latest Government announcement yesterday indicates that public libraries will be allowed to start reopening in Step 3 of the lockdown easing plan from Saturday 4 July 2020 or onwards.

In resuming face-to-face services the priority will be the safety of customers, staff and volunteers, with measures that include social distancing, frequent cleaning of surfaces and limited services overall.

As a further stage of the phased reopening, from week beginning Monday 6 July 2020 a ‘Ready Reads Collect’ service will be offered from the foyers of Shrewsbury, Oswestry and Ludlow libraries.

This will be a ‘click and collect’ style service, with no access to the libraries themselves available. ‘Ready Reads Collect’ will offer individually tailored book choices selected by library staff. Details of this service will be made available shortly.

The full range of library e-resources can be found here

Caudwell Children

Opportunity for young people with autism to join the ‘Digital Skills’ programme

Caudwell Children are offering an opportunity for young people with autism to join the ‘Digital Skills’ ten (10) week programme that is aimed at upskilling and introducing young Autistic people that live within the West midlands to the world of work within the digital industry. If you between the ages 16- 25,  Autism/ASD and live within the West Midlands Postcode (WMCA) this could be an opportunity for you.

If you think you may have autism, and a social worker, healthcare professional or education professional agrees, and you have never been assessed for autism we may be able to assist, please contact me for further details.
Michael Jones,
Employment Support Worker
Email : [email protected]
Call/Text/Whatsapp: 07824 431868

There is a number of free webinars to explain the programme in more detail on the eventbrite page.

Shropshire Council 250-253

Coronavirus: Support for those who are suffering bereavement and loss during the pandemic

A new service and publications have recently been launched to support those who are experiencing and suffering from bereavement and loss during the coronavirus pandemic.

The new Bereavement Support Service will be run by Shropshire Council and community voluntary partners Samaritans, Cruse Bereavement Care, Severn Hospice and Crane Quality Counselling, and will include a dedicated number for people to call to seek help and support.

This service is centred on what the person needs to help them through their difficult time. First, a skilled customer services adviser will listen and then assist the person to identify the help available from the council’s own services, so that providing what a person needs is made as simple as possible through this single contact.

Then, when the practical help has been set in motion, the adviser will help them to choose the right counselling support service for them, and will make the referral through to our voluntary sector partners. An adviser will also make further contact with the person at a later date to make sure things are working as they should.

Two new publications have also been produced to complement the service:-

Grief and bereavement during COVID-19 support booklet:

  • Providing a compassionate overview of coping with loss, feelings that may be experienced, supporting others who are grieving, and links to local and national help and information.

Bereavement practical guide and checklist:

  • Providing an overview of the processes following a death, and what has changed during due to the pandemic. This includes a step-by-step checklist to help identify what steps need to be taken, why this is important and how to do so/who to contact. This document will be provided alongside the above bereavement support booklet.

The line is available for anyone with questions or queries, or looking for support and guidance. By ringing you can find out abut the free and confidential bereavement services available, and you will receive support to arrange an appointment or get in touch directly.  They can provide you with a one off conversation or a number of more in-depth sessions over a period of time.

The guides are available by clicking on the links below:

As well as the emotional challenges, there are many practical considerations related to dealing with a death. When coping with all of this at a time of isolation and concern for others it is natural to need support, a listening ear and possibly some ongoing support. COVID-19 presents additional challenges to the process of grieving and bereavement.

You can access the new bereavement service by calling the Shropshire Council COVID-19 Helpline number on 0345 678 9028

To read comments on the available new service made by Rachel Robinson, Shropshire Council’s director of public health and Dean Carroll, Shropshire Council’s Cabinet member for adult social care, public health and climate change, click on the link below:

Age UK Shrop 250-253

Age UK Shropshire Telford and Wrekin useful guide to shopping

Age UK Shropshire Telford and Wrekin have created a useful guide for people who may have questions around the new processes of doing their shopping.

You can download a document in Word for full details of the latest advice here: Shopping and COVID A4 v2 Jun 2020

You can download a document in Word for full details of the latest advice here: shopping-and-covid-a4-v3-jun-2020

Please note the above documents that you can download is the newest version and details are accurate at the moment, they may change again so always check for further clarity at : 


Action for Children – holiday club questionnaire

Action for Children (AFC)-Shropshire Community Short Breaks provide short break holiday support to children and young people 4-18yrs who are registered with “All in”.

AFC are very aware that many families are enduring enormous stress and pressures due to Covid-19 and as such are preparing to provide short break support for families during the summer holidays.

They are asking for any family that has previously accessed or may want to access for the first time to complete the attached questionnaire.

This will enable them to understand the current need for support and to try plan their services accordingly.

Download the questionnaire as a word document by clicking on this link: SCSB – ALL IN SUMMER QUESTIONNAIRE

Please complete and return the questionnaire by 30th June to;

[email protected] or [email protected].

Telephone: 01743 285765

Note: Please do not reply directly to this email as it will not get seen.

Shrewsbury NHS Trust 250-253

Installing Changing Places at Shrewsbury and Telford Hospitals

The Shropshire and Telford Hospital NHS Trust are installing Changing Places at both our hospitals and are asking communities to support its application by completing this survey:

This is  a short survey. By taking part you can help Shropshire and Telford Hospital NHS Trust progress with their plans. Click here to take part

Further news, SaTH are starting a weekly drop in using Microsoft Teams. From Tuesday, 30 June, the Engagement Team will be online between 14:00 and 16:00 every Tuesday to support anyone wanting to familiarise themselves with Teams, or just join us for a chat. The link below (highlighted in yellow) will work every week. Click on the link below to enable you to join in these sessions:


The Community Engagement team can be contacted at [email protected]

Armed Forces Covenant

First Shropshire-Wide Armed Forces Community Survey

On Monday 22nd June, both Telford & Wrekin Council and Shropshire Council have launched the first County-wide Armed Forces Survey.  This survey has been developed as part of our shared commitment to support the UK’s national Armed Forces Covenant.

The details are as follows:

If you are aged over 16, live in Shropshire (including Telford & Wrekin) and have a connection to the British Armed Forces (Regular Armed Forces, Reservists, Veterans and/or family members), you’re invited to share your views using a short Survey. The Survey, part of an ongoing Joint Armed Forces Needs Assessment that is being delivered by Shropshire Council and Telford & Wrekin Council, offers a real opportunity to help shape how the Armed Forces Covenant will be delivered in the future. The results of this work will also allow Service providers to better make the case for prioritisation and delivery of their own local Armed Forces Covenant pledges, and allows members of the Armed Forces community to have their say.

To take part in this survey which closes on Sunday 19th July 2020, click on this link:

For more information please email [email protected] or visit our webpages…