British Gas Homecare Register

Address:  House Contact Centre P.O. Box 50 Leeds LS1 1LE
Telephone: 0800 072 8625 Or 18001 0800 072 8626 (text)

The Home Energy Care Register is a priority service register for all British Gas gas and/or electricity customers who are elderly, disabled or chronically ill.

Benefits of registering with this service are:

  • Password scheme for added security - only genuine British Gas representatives visiting your home will be able to identify themselves with this pre-arranged password.
  • Specially designed appliance controls and adaptors - for customers with dexterity or visual impairment.
  • Advice booklets - these are available in a specified alternative format such as large print, Braille or cassette.
  • Talking Bill Service; enlarged bills; Braille bills - if you receive your bill in an alternative format such as large print or Braille, you will also receive a quarterly tape – ‘Newslink’ – providing information on the products and services offered to British Gas customers.
  • Free yearly gas safety check - by request, if you are of pensionable age, disabled or chronically sick and you live alone or with other people, all of whom are also of pensionable age, disabled, chronically sick or under 18 years of age.
  • Moving your gas and/or electricity meters - if their position makes them difficult to use.
  • Priority attention for any general enquiries - quick response to any concerns you may have about your gas and/or electricity supplies.
  • Priority in case of emergencies/notification of gas escapes and electricity supply interruptions.
  • The Nominee Scheme - your gas and/or electricity bills can be sent to a nominated person of your choice.
British Blind Sport

British Blind Sport


Email: [email protected]

Contact Form:

Telephone: 01926 424247 

Address: British Blind Sport,Pure Offices, Plato Close,Tachbrook Park,Leamington Spa, Warwickshire CV34 6WE

‘British Blind Sport prides itself on making a visible difference through sport as we know that taking the first step into participating in a sporting or recreational activity can change lives for the better’

At British Blind Sport, we help blind and partially sighted people to get active and play sport. We encourage adults and children to participate in activities at all levels, from grassroots to the Paralympic Games.

Follow us on Face Book @BritishBlindSport and Twitter @BritBlindSport

Registered Charity Number 1168093

Versus Arthritis

Versus Arthritis

Email: [email protected]

Contact Form:
Telephone: 0300 790 0400

Address: Versus Arthritis, Copeman House, St Mary’s Court, St Mary’s Gate,  Chesterfield, Derbyshire S41 7TD

In 2017, Arthritis Research UK and Arthritis Care joined forces so that we could achieve more for people with arthritis. In September 2018, we became Versus Arthritis.

We’re Versus Arthritis. We’ve come together, taking the best of both organisations and our rich histories of working with and for people with arthritis to do even more.

We’re 10 million people living with arthritis. We’re fundraisers, supporters, bakers, health professionals, volunteers, campaigners and researchers. Together, we’re demanding that the pain and isolation of arthritis is no longer tolerated. We’re pushing to defy arthritis. We are Versus Arthritis.

This is an exciting and special time in our story. As Versus Arthritis, we’ll take the best from both our legacy organisations to create a movement standing with and for people with arthritis.

Too many people accept the daily pain, fatigue and isolation that arthritis causes. Too many dismiss it as ‘just a bit of arthritis’. But we don’t accept it.

We are constantly campaigning to challenge the misconceptions around arthritis and to ensure that arthritis is recognised as priority in the UK.

From challenging and influencing Government to get the big decisions right, to working with people with arthritis and our supporters we are making real headway.

Together we’re stronger. With your time, energy and generosity, we’ll continue to develop breakthrough treatments, campaign relentlessly for arthritis to be seen as a priority, challenge how people see arthritis and ensure that everyone has access to the best information, advice and support they need, whenever they need it.

Local Groups: 

Church Stretton Arthritis Support Group:

Meets at Mayfair Community Centre Easthope Road Church Stretton SY6 6BL 3 pm-4.30 pm on the last Wednesday of each month

Oswestry Self Help Group meets at Orthopaedic Hospital, Gobowen, SY10 7AG for hydrotherapy only.

Wrexham Support Group meets at 2 pm on the third Tuesday of the month at St Margaret’s Church Hall, Chester Road, Wrexham LL11 2PW.

Useful services:

  • Hydrotherapy – Orthopaedic Hospital, Gobowen, Every Monday at 1.15 pm – 2.00 pm and 2.00pm – 2.45pm
  • Tai chi: Scout Hut, Gobowen Every Tuesday at 9.30 am – 10.30 am

Social Media: Twitter or Facebook @VersusArthritis

 Registered Charity No. 207711, SC041156


Contact-for families of disabled children


Email: [email protected]

Telephone: 020 7608 8700 Fax: 020 7608 8701

Telephone: 0808 808 3555 (Free Helpline)

Address: Contact, 209-211 City Road, London EC1V 1JN

West Midlands Support:

West Midlands Office: Contact Midlands Team: Touchbase Pears , Bristol Road ,Selly Oak
Birmingham B29 6NA

Email: [email protected]

Telephone: 0121 274 0437

About us: As well as our online advice and information, we run a free helpline for parents and carers who want to talk through their issues with one of our expert advisers.

We support families with the best possible guidance and information. We bring families together to support each other. And we help families to campaign, volunteer and fund-raise to improve life for themselves and others.

We were founded in the 1970s by families of disabled children, who recognised that even if their child’s conditions were different, they shared a common experience – of being a family with a disabled child. They understood how important it is to support each other.

A lot has changed since then but some things haven’t changed nearly enough. There is a desperate lack of services and support for the 620,000 parents in the UK who care for a disabled child. As a result, families face a huge range of challenges and many feel isolated and alone.  Coping with extra financial costs and practical challenges can put an enormous strain on daily life, with families more likely to face emotional issues, stress and anxiety.

We are here for all families with disabled children – supporting families, bringing families together and helping families take action for others.

Our vision is that families with disabled children feel valued and are strong, confident and able to make the decisions that are right for them. 

West Midlands:

In the West Midlands, we carry out our service through our regional office in Birmingham, home-based workers and volunteers. Working at a local and regional level, we have up-to-date information on local services and support for families.

Our West Midlands team offers:

  • Advice, information and support to help families find out what is available locally
  • Workshops, events and opportunities to meet other families with disabled children
  • Regular newsletters and ebulletins with useful information for families
  • Guidance for support groups and forums to help them to reach and involve parents
  • Resources for professionals help them point families to the right local services
  • Workshops for professionals working with families.

We work together with government and voluntary organisations. We also take part in local and regional networks to shape policy and ensure the needs of families with disabled children are represented.

The team covers the whole of the West Midlands area including: Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Solihull, Staffordshire, Stoke-on-Trent, Shropshire, Telford and Wrekin, Warwickshire, Wolverhampton, Walsall and Worcestershire.

Charity registered in England and Wales (284912) and Scotland (SC039169)




Email: [email protected]

Telephone: 020 7608 8772

Address: SENDirect, Contact A Family, 209-211 City Road, London EC1V 1JN

About us: SENDirect is a service run by Contact, the charity for families with disabled children.

The SENDirect website was set up to meet the growing and changing needs of children and young people with special educational needs and disabilities and their families.

The website has information, advice and a directory of activities, support and service providers.

If you are a parent looking for information and advice on any aspect of caring for a disabled child, visit our main website.

If you are a provider needing a hand with registering your services on SENDirect, or you simply have a query about our website, you can email [email protected]

For anything else, you can drop us a line on [email protected]

Follow us on Face Book @SENDirect and Twitter @SENDirect

Registered Charity No: 284912.

Williams Syndome Foundation

Williams Sydrome Foundation


Email: [email protected]

Telephone: 0208 5671374

Address: Suite 2367, 145-147 Boston Road, Ealing, London W7 3SA

About us: Williams Syndrome is a rare disorder. Like Down’s Syndrome it is caused by an abnormality in chromosomes, and shows a wide variation in ability from person to person. It is non-hereditary.

Aims: To facilitate research and support families of children with Williams Syndrome.


  • Maintains an ongoing research programme.
  • Organises annual national meetings as well as local gatherings for families.
  • Pays for group holiday weeks both for unaccompanied adults and families.
  • Provides information and advice.

Local Groups: Regional contacts around the country.

Follow us on Face Book @WilliamsSydromeFoundationUK and Twitter @WSF_UK

Registered Charity Number 281014

Young Epilepsy

Young Epilepsy


Email: [email protected]

Telephone: Switchboard: 01342 832243 (Open Monday-Friday 8.30 am-5 pm)

Helpline: 01342 831342 Monday to Friday 9 am to 1 pm (Confidential)

Contact Form:

Address: Young Epilepsy, St Piers Lane, Lingfield, Surrey RH7 6PW

About us: Young Epilepsy is the major provider of specialist services for young people with epilepsy in the UK. Young Epilepsy is the only UK charity dedicated to creating better lives for children and young people with epilepsy and related conditions. They have over 120 years of experience in helping young people.

The Young Epilepsy Helpline is open for anyone who is affected by epilepsy. Whether you have epilepsy yourself, are a parent or work with someone who has epilepsy, they are  there to answer your questions and talk about your experiences.

It doesn’t matter if your query is about medication, seizure alarms, epilepsy and education or if you just want to talk. They can also send you a variety of resources including handbooks and seizure diaries.

Follow us on Face Book @YoungEpilepsy and Twitter @YoungEpilepsy

Registered Charity number 311877 (England and Wales)


Jolt-the Designs in Mind Shop


Email: [email protected]

Telephone: 01691 655 140

Contact Form:

Address: Jolt, 15 Cross Street, Oswestry, SY11 2NF (Open Tuesday-Friday 10 am -4 pm)

About us:  We sell contemporary, bold and beautiful homeware and gifts that fight mental health stigma by making visible the stories that are too often hidden.

Members of the Designs in Mind studio collaborate with artists to create JOLT labelled products. These products are sold in a variety of stockists around the UK, through our online shop and in our own shop in Oswestry, alongside other products with a ‘buy social’/mental health message.

This space enables people living with mental health challenges to take on new roles and responsibilities, whilst also being a place where people can come for help without fear, judgement or shame. 

This space puts us at the heart of the community, a space to make things happen.

100% of the sales revenue goes towards sustaining and developing the work of Designs in Mind.

Follow us on Face Book @JOLTthe DesignsinMindShop and Twitter @DesignsInMind

Drake Music

Drake Music (Leaders in Music, Disability, Technology)


Email: [email protected]

Telephone: 020 7739 5444 Fax: 020 7729 8942 (Opening Hours: 10 am-4 pm Monday to Friday)

Address: Drake Music National Office, 60 – 61 Old Nichol Street, London,E2 7HP

Drake Music is a national arts charity working across the UK. We have bases in Bristol, Manchester and London. We are a National Portfolio Organisation for Arts Council England and are also funded through Youth Music.

We are specialists in using technology to break down disabling barriers to making music.

We work where music, disability and technology meet to:

  •  create opportunities and instruments that make music fully accessible
  •  increase participation in music-making at all levels
  •  build an integrated musical culture where disabled and non-disabled musicians work together as equals

Our skilled team has an excellent track record of developing and delivering outreach, training and education initiatives for disabled musicians of all ages and abilities.

We research and develop new accessible musical instruments and technologies to create more ways with, by and for disabled people to make music.

Our artistic development programme supports disabled musicians to progress their work and we offer training and consultancy for teachers, music hubs and other organisations.

Non-disabled people can make music in many ways. We want the same for disabled people. We want equal opportunities for everyone to make music.

Our vision is a world where disabled people have the same range of opportunities, instruments and encouragement, where disabled and non-disabled musicians work together as equals.

Follow us on Face Book @drakemusicorg and Twitter @Drake_Music 

Registered Charity No. 1034374


Deafinitely Theatre


Email: [email protected]

Telephone: 0207 387 3586

Skype: Deafinitelytheatre   We welcome emails, phone calls and also Skype calls if you prefer BSL. 

Contact Form:

Address: Deafinitely Theatre, 201 Drummond Street, London NW1 3FE

Deafinitely theatre are the first deaf launched and deaf led professional theatre company in the UK producing quality bilingual theatre in British sign language and spoken English.

In 2002 Paula Garfield founded Deafinitely Theatre alongside Steven Webb and Kate Furby having become frustrated with the barriers deaf actors and directors faced in mainstream media.

Deafinitely Theatre celebrated its 15th anniversary in 2017 and we were the first deaf launched and deaf-led theatre company in the UK that works bilingually in British Sign Language and spoken English, producing work that caters to audiences of all ages.

Our Vision: A world where theatre is accessible for all and deaf people are a valued part of the national theatre landscape.

Our Mission: To produce high-quality bilingual theatre for deaf and hearing audiences of all ages and backgrounds, combining the visual storytelling of British Sign Language with the immediacy of the spoken word.

Watch Deafinitely Theatre Showreel 2018 here:

Follow us on Face Book @DeafinitelyT  and Twitter @DeafinitelyT