First Stop Advice for Older People

FirstStop Advice


Email: [email protected]

Contact Form:   

Telephone: Adviceline 0800 377 7070 

Address: Elderley Accommodation Council, 3rd Floor, 89, Albert Embankment, London SE1 7PT 

FirstStop Advice is an independent, impartial and free service offering advice and information to older people, their families and carers about housing and care options for later life.

The service is provided by Elderly Accommodation Counsel (EAC) in partnership with a number of other national and local organisations, and brings together a wealth of expertise to help older people explore the options and choices open to them. We can provide specialist help on any aspect of care, support or housing for elderly people, including financial issues as well as statutory rights and entitlements.

A growing network of affiliated FirstStop Local services bring additional local knowledge, and in many cases can offer face-to-face advice including home visits. It is therefore our aim to now work closely with national and local partners who want to further develop the FirstStop model.

Find us on Twitter @EACFirstStop


Fish Insurance

Fish Insurance (specialist insurers for pre-existing medical conditions, mobility issues and disabilities)


Email: [email protected]

Contact Form:

Telephone: 0333 331 3770

Address: 12, Sceptre Court, Sceptre Way, Bamber Bridge, Preston PR5 6AW 

For over forty years Fish Insurance has been providing specialist insurance in the UK for people with pre-existing medical conditions, disabilities or mobility issues.

Each of our 80,000 policyholders have policies that have been specially designed to meet their unique and specific requirements.

We provide specialist insurance cover for manual wheelchairs, powered wheelchairs, mobility scooters, in-home products such as stair lifts and hoists as well as cover for a wheelchair accessible vehicle (WAV).

We also provide liability insurance to protect people who employ their own personal assistants in the home. In designing all our policies we work closely not just with our customers, but healthcare professionals, local authorities, mobility and healthcare equipment dealers, charities and our insurers.



Reach (helping children with upper limb differences, live lives without limits)


Email: [email protected]

Telephone:  0845 130 6225 or 020 3478 0100

Address: C/o TEH Pearl Assurance House Brook Street Tavistock PL19 0BN

We are a membership charity that helps children with upper limb differences, live lives without limits. We help children from 0 years to adulthood. We provide bursaries. The Reach Bursary is for members of Reach who are under 25 years and is aimed at helping towards the costs of exciting phases in their lives.We are here to provide resources, support and practical information, share stories and show families just how incredible our children are.


Find us on Face Book @reachcharity and Twitter @ReachCharity

Registered Charity Number 1134544




Email: [email protected] (General)

Email: [email protected] (Grants)

Contact Form:

Telephone: 01908 240 831 (Activity, Grant and General Enquiries)

Address: VICTA Children Ltd, 5 Douglas House, 32-34 Simpson Road, Fenny Stratford, Milton Keynes  MK1 1BA

 VICTA supports children and young people who are blind or partially sighted and their families across the UK. If you are the parent of a blind or partially sighted child or young person or you are visually impaired yourself and under the age of 29 then VICTA can help.

VICTA was founded in 1987 by a group of parents who came together to support each other with the day-to-day issues of looking after a visually impaired child. They provided emotional support and worked together to ensure that their children were given the same opportunities as sighted children. They also supported each other through the minefield of obtaining the right educational provision for their children.

What VICTA do


VICTA organises activities designed to improve the emotional, social and living skills of the children and young people that we support. Bringing children and young people who are blind or partially sighted together to socialise, have fun and travel whether in the UK or abroad helps them to realise just what they can achieve.


We make grants available to enable children and young people to reach their full potential. Whether it is for a Brailler or a computer to help them keep in touch, we want everyone to have the opportunity to learn and grow.

We want to encourage children and young people to develop independent life skills and therefore provide grants for equipment such as talking household items, magnifiers, navigation aids and activity breaks. With the right support, we believe everyone can develop the confidence to take their place in the world.

VICTA support children and young people who are blind or partially sighted by providing equipment to aid their visual impairment.


Find us on Face Book @VICTAChildren  and Twitter @VICTAChildren

Registered Charity Number 1065029


Georgia Williams Trust

The Georgia Williams Trust


Email: [email protected]

Address:  The Georgia Williams Trust at PR House, Hortonwood 30, Telford, TF1 7ET

Free your spirit – Join in

Formed in June 2013, The Georgia Williams Trust provides opportunities for young people in the Telford and Wrekin area to participate in life-building activities that encourages them to challenge themselves to try something new and to broaden their horizons.

As a charity, we provide various forms of support for young people in Telford & Wrekin.  Grants of up to £250 can be awarded to individuals, or to local organisations that share our desire – to provide opportunities for adventure and enjoyment! 

To find out more, click here:

We also support Project and Partnerships, read more here:



Find us on Facebook at @TheGeorgiaWilliamsTrust and on Twitter @RememberGeorgia

Charity Number 1153519

Affordable Warmth

Affordable Warmth Grants


Email: N/A please use contact form

Contact Form:

Telephone: N/A

Address: N/A

Our job is to provide you with information so you can check to see if you may qualify for free home heating upgrades under Affordable Warmth. After you fill out the application form and it appears you qualify for Affordable Warmth assistance, we then connect you with a reputable and qualified Affordable Warmth assessor who will be in contact to arrange an assessment of your property. After the assessment and report are completed, work will commence to undertake your improvements. These home improvements will be done by approved Affordable Warmth installers so you get high quality, professional installation. To apply for the Affordable Warmth Grant click here.  


Aspire (supporting people with spinal injury)


Email: [email protected]

Telephone: 020 8954 5759

Address: Aspire, Wood Lane, Stanmore, HA7 4AP

Every eight hours someone is paralysed by a spinal cord injury.

Aspire is a national charity that provides practical help to people who have been paralysed by Spinal Cord Injury. A spinal injury can happen to anyone at any time, and no one is prepared for how it will change their life. Aspire exists because there is currently no cure. 

People with Spinal Cord Injury will lose muscle and sensory control and a large majority will become full time wheelchair users for the rest of their lives. Historically, the majority of spinal injuries have been sustained by those aged 21 to 30, with nearly three quarters of newly spinally injured people being male. However, Spinal Cord Injury is increasingly affecting older people now too.

Through its projects and programmes, Aspire offers practical support to the 40,000 people living with a spinal cord injury in the UK. This support allows people with spinal injury to lead fulfilled and independent lives in their homes, with their families, in their workplace and in leisure time.

Our services include:

Aspire Grants assists with the purchase of much needed equipment, giving those with a spinal injury the independence that most of us take for granted.

Aspire Housing provides fully accessible properties for use on a short-term basis while someone is adapting their property or looking for a permanent home to suit their needs.

Aspire Independent Living Advisors work in the Spinal Cord Injury Centres providing advice and guidance to patients.

Aspire’s Assistive Technology facilities ensure that everyone, regardless of the level of their spinal cord injury, has independent access to a computer.

Welfare Benefits Advice Service provides appropriate advice and support.

Aspire campaigns to make changes that will benefit every one of the 40,000 people living with a spinal cord injury in the UK.


Find us on Face Book @AspireASICharity and Twitter @AspireCharity


Registered Charity Number 20150181

Steve Morgan Foundation

Steve Morgan Foundation


Email: [email protected]

Telephone: 01829 782808

Address: Steve Morgan Foundation,, PO BOX 3517, Chester, CH1 9ET

Founded in 2001 by Steve Morgan CBE, to support projects that help children and families, people with physical or learning disabilities, the elderly, or those that are socially disadvantaged in North Wales, Merseyside, Cheshire and North Shropshire.

Steve Morgan Foundation was launched for Specialised The Steve Morgan Foundation, which was founded to support projects that help children and families, people with physical or learning disabilities, the elderly or those that are socially disadvantaged in North Wales, Merseyside, Cheshire and North Shropshire has launched a fund called Enable.

The Enable Fund provides support for disabled people who are in financial hardship to obtain specialist equipment that cannot be supplied by the NHS, education or social services. This can include:

  • Mobility aids, wheelchairs, buggies, hoists, trikes, etc.
  • Specialised beds and sleep systems, postural chairs, seating and car seats
  • Sensory equipment
  • Communication aids, specialised software, specialist alarms
  • Medical equipment and support wear.

The funding is available to individuals and support organisations. Applicants need to contact the Foundation on 01829 782808, where they can discuss their needs and request an application form.

This is a link to the page about Enable funding:

Find us on Face Book Steve Morgan Foundation and Twitter @stevemorganfdn

Registered Charity Number 1087056

Tax Help for Older People

Tax Help for Older People

Tax Help for Older People


Email: Click this link to complete a contact form:

Telephone: 01308 488066 We’re usually available from 9.00 am to 5.00 pm, Monday to Friday. Outside office hours, please leave a message on our answering machine and we’ll aim to call you back during our next working day.

Contact Form:

Address: Tax Help for Older People, Unit 10, Pineapple Business Park, Salway Ash, Bridport DT6 5DB

About: Tax Help for Older People provides caring and friendly help and advice service on personal tax issues through our own expert advisers that is jargon-free, independent, confidential and individual to your needs. We are a charity service from Tax Volunteers that provides free, independent and expert advice and help for older people on lower incomes. (£20,000 gross per annum or less.)

The charity was established in 2004. We operate across the UK from our Bridport office base in Dorset assisted by a team of regionally based staff and a national network of over 500 tax volunteers.

Our volunteer tax advisers are spread right across the United Kingdom. Most of them currently practising or retired tax professionals, including retired HM Revenue and Customs staff. These volunteers give their time and expertise free of charge because they recognise how difficult the tax system can be for older people who can’t afford professional advice and they want to use their skills to benefit the community.

We answer simple questions over the telephone. For other problems, we’ll arrange a face-to-face meeting with a volunteer adviser. For anyone unable to travel because of disability, we’ll arrange a home visit.

Our advice is free, independent and confidential. Advice can be give on any personal tax matter, large or small. If you are worried about tax, we are here to help.

To download a Tax help leaflet click here: Tax Help

To download further information click here: Tax Help Information

Find us on Face Book @TaxVolunteers and Twitter: @TaxHelp4

Tax Volunteers is a UK registered Charity in England (1102276) and Scotland (SC045819) and an independent company limited by guarantee

Shropshire Cerebral Palsy

Shropshire Cerebral Palsy Society

Contact: Ami Price


Email: [email protected]

Telephone: 07526 962664

Address: Shropshire Cerebral Palsy Society, PO Box 265, Oswestry, Shropshire SY10 1FB

Shropshire Cerebral Palsy Society are a grant making charity with the aim of benefiting people of any age who have Cerebral Palsy (CP) and also live in Shropshire, Telford & Wrekin. We welcome any applications for grants which will directly benefit the needs of the person with CP. If you wish to apply for a grant go to which tells you how to apply and has forms for each of the following:

  • Holiday Grants
  • Shoes
  • Washing Machine/Dryer
  • Wheelchairs
  • Therapies
  • Therapeutic Equipment
  • Other

SCPS is a charity run by a small group of volunteer Trustees.  We meet once every month to consider grant applications (except August), and also progress the development of the charity. We hold regular  meetings throughout the year that interested people are welcome to attend – contact us to find out the next date.

We are a registered charity, Charity Number 217156