Healthwatch Shropshire have issued a media release calingl for service user’s experience of Home Care (Domiciliary Care) in Shropshire.
Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care delivery and is critical to the longstanding intention to enable people to ‘age in place’ and to deliver care as close as possible to people’s homes. In 2015, more than 350,000 older people in England were estimated to use home care services and a further 76,300 younger people with learning disabilities, physical disabilities or mental health problems were also estimated to be using publicly funded home care.
Healthwatch Shropshire, the local health and social care consumer champion, is asking
those receiving home care in Shropshire to tell them about their experiences. Lynn Cawley, Chief Officer of Healthwatch Shropshire, said “Provision of home care comes with it’s challenges particularly in rural areas. We would like to know about the service users experiences across Shropshire. We hope to build a picture of how care at home works in Shropshire, identifying good practice and if there is anything that could be improved.
We have an online survey, https://www.healthwatchshropshire.co.uk/home-care-questionnaire , for people to use or they can contact Healthwatch Shropshire directly on [email protected] or 01743 237884”
Healthwatch Shropshire is the independent consumer champion for health and social care in Shropshire. It gathers the views and experiences of patients, service users, carers, and the general public about services including hospitals, GPs, mental health services, community health services, pharmacists, opticians, residential care and children’s services. It also has statutory powers that it can use to influence service provision by encouraging improvements.
To download and print the press release issued, click here: Home Care project PR