SDN Member encourages Council to review their paperwork for Personal Budget Holders

Good news for those holdingPersonal Budgets who have been telling SDN that they have struggled to make sense of the paperwork provided by Shropshire Council.  Senior staff and Councillors with responsibility for Adult Social Care took on board the comments made at the September meeting reviewing the Live Life Your Way consultation.  They invited Ruby Hartshorn, who has a personal budget herself and has contact with many people in the same situation, to meet with them and see first hand what the problems are and discuss ways to resolve them.  The crux of the matter is an outdated software system which the Council have to struggle to make as user friendly as possible.  In the short term the meeting has offered some simple fixes to make information more understandable and SDN is grateful to Ruby for all the work she has done to represent the concerns being expressed by many members.  Read the full details here, and see solutions suggested.

Leave a Reply