Tag Archives: Shropshire

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Help is Available this Bank Holiday, Contact NHS 111

GP’s in Shropshire, Telford and Wrekin  want you to know ‘Help is available this May bank holiday.’ Friday 8th May 2020

NHS 111 will be available to contact, and practices will be open across the county during normal opening times, although you may be asked to attend a different practice if you need a face-to-face appointment.

Pharmacies will also be open between 2 pm and 5 pm, with some pharmacies planning to open for longer.

Residents are advised to check practice and pharmacy websites for opening times as well as specific arrangements for the May bank holiday.

Also open are Urgent Treatment Centres at the Whitchurch and Bridgnorth Minor Injury Units, which have been temporarily relocated from the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital.

Health bosses at the Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs) are urging people not to hesitate to seek help if you have any health concerns. They are concerned that due to Covid19 people are afraid to do contact their GP. It is important that if you have health concerns, you still contact them ie a lump, passing blood or anything that is not “normal” for you.

Help is available either by calling NHS 111, free from any landline or mobile, by visiting  https://111.nhs.uk/ or contacting your GP practice directly. People should only attend the premises if they have a pre-booked appointment.

Dr Julian Povey, Chair of Shropshire CCG, said: “If you have any health concerns, please don’t put them off and risk your condition getting worse. Visit NHS 111 online in the first instance or call 111 if you do not have access to the internet.

“The coronavirus outbreak has meant that people are worried about catching the infection from places like GP practices, as well as not wanting to be a burden. However, we want everyone to know the NHS is still here to help.”

Dr Jo Leahy, Chair of Telford and Wrekin CCG, said: “Our NHS colleagues have made huge efforts to deal with coronavirus, but they are also working hard to ensure that patients can safely access essential services.

“From NHS 111 to online and video consultations, we are doing all we can to make sure patients receive the care they need and to feel confident in contacting our services for help.”

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Health, care and wellbeing support & services during the Covid-19 pandemic

Healthwatch Shropshire wants to know how the current pandemic is affecting people in Shropshire, their well-being, how they are finding useful information, how they are being supported, what helps them cope and how their experience of health and social care has been affected.

They are trying to establish what is working well, where the gaps are and where people feel things could be improved.

Lynn Cawley, Chief Officer, explained, “At Healthwatch Shropshire we know that staff and volunteers from across health, social care and the charity sector are working hard to support people in the community during the Coronavirus outbreak. Local organisations  from across the health and care system are working closely together to respond to COVID-19 whilst ensuring that essential everyday services carry on.

These organisations want to know what people think about the support available and if there are any gaps so they can make sure they are working as best they can for the people who use them. To help do this we have published a short survey asking people about their experiences and will share this feedback anonymously with the people organising services so they can see what is working well and where improvements could be made.”

Survey and more information: https://www.healthwatchshropshire.co.uk/health-care-and-wellbeing-services-during-covid-19-pandemic

Notes: Healthwatch Shropshire is the independent consumer champion for health and social care in Shropshire. It gathers the views and experiences of patients, service users, carers, and the general public about services including hospitals, GPs, mental health services, community health services, pharmacists, opticians, residential care and children’s services.  It also has statutory powers that it can use to influence service provision by encouraging improvements.

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Evening Telephone Autism Advice Sessions – Shropshire Council Families

Start Date:
15th July 2020

End Date:
15th July 2020

Start Time:
1800

End Time:
2000

Event title: Evening Telephone Autism Advice Sessions – Shropshire Council Families
Venue: Telephone advice session
Name: Autism West Midlands
Email: [email protected]
Telephone: 0121 450 7575
Event description: We are offering you Bookable Evening 45 minute telephone appointments. We’ll call you!

  • Do your caring responsibilities mean you cannot attend face to face appointments?
  • Is it difficult for you to travel?

Then book on to our free telephone advice and guidance appointments for parents/carers of individuals on the autism spectrum For families living in Shropshire Council Area.

These sessions are available on:

  • Wednesday 6th May,
  • Thursday 18th June,
  • Wednesday 15th July (Two 45 min appointments are available in each session)

Cost: Free for Shropshire Council Families

Booking Information: To book or for more information please contact the helpline team by calling 0121 450 7575 or email [email protected]

Prescription medicine in a paper bag

Stop the Panic Ordering of Unnecessary Repeat Prescriptions

Health bosses are calling on people to stop the panic ordering of unnecessary prescriptions as this is stopping people who really need medication from getting the help they need.

Shropshire Clinical Commissioning Group (CCG) and Telford Clinical Commissioning Group both have separate Prescription Ordering Services, known as POD.

Both services are being flooded with inappropriate requests with people stockpiling and trying to reactivate old prescription requests which are years out-of-date.

Jacqui Seaton, Deputy Executive for Primary Care and Medicines Management at Telford and Wrekin CCG, said: “The main problem is that people are trying to order their medicines early and are stockpiling.

“People should not be trying to order if they have more than seven days’ supply left and we will not be issuing longer supplies than they usually have.

Liz Walker, Head of Medicines Management at Shropshire CCG, said: “We have a particular problem with people trying to order inhalers when they haven’t used them for years so they have them ‘just in case’.

“It’s a myth that if you have used an inhaler in the last 10 years then you should ask for one – this is not the case. If you do not currently use an inhaler, and do not have any asthma symptoms, then you do not need to order any inhalers and should not be contacting the PODs or your GP.

“This selfish attitude is preventing people who really need their medication from getting through to the POD services.”

Already both CCGs have issued updated messaging asking people to only call if they have less than seven days’ supply left and there has been media coverage and information shared via social media, but the demand on the PODs is unprecedented.

Additional call handlers have been drafted in at both PODs and to help ease the pressure on the phone lines people are being asked to send an e-mail:

For patients registered with a Shropshire GP practice please e-mail: [email protected]

For patients registered with a Telford and Wrekin GP practice please e-mail: [email protected].

Repeat prescription requests can also be submitted electronically by using the NHS app (download the app and register to use it). Patients can also check their practice website about registering to use ‘patient access’ to submit prescription requests electronically.

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Easter Opening Times for GP Practices in Shropshire, Telford and Wrekin

Sharing important information from NHS Shropshire Clinical Commissioning Group (CCG)

GP practices in Shropshire, Telford and Wrekin will be ‘open as usual’ on Good Friday and Easter Monday this bank holiday weekend. In support of this, pharmacies will also open between 2 pm and 5 pm on these days, with some pharmacies planning to open for longer.

Residents are advised to check GP practice and pharmacy websites for specific opening times as these may vary.

In the midst of the coronavirus (COVID-19) pandemic, people are asked NOT to attend their GP practice unless they have a pre-booked appointment. However, people are also advised that despite the outbreak, those that need to contact their GP should still do so.

If anyone needs an appointment they can contact their practice. There is also help and advice available from 111.nhs.uk or by calling 111 free from any landline or mobile.

Dr Julian Povey, Chair of Shropshire Clinical Commissioning Group (CCG) said: “It will be crucial that people stay at home rather than venturing out this bank holiday. It will save lives and protect the NHS.

“Although you might be tempted to go out, especially if the weather is good, it is extremely important that you remain at home and slow the spread of the virus.

“If you feel unwell then please visit NHS 111 online in the first instance or call 111 if you do not have access to the internet. Healthcare professionals will then be able to advise you on the best course of action.”

Dr Jo Leahy, Chair of Telford and Wrekin CCG said: “We are currently working through a very difficult time for the NHS, so I want to appeal to everyone to support the Government’s messages of staying at home and respecting social distancing at all times.

“Please also be aware that it is very important to take care when doing any DIY projects around the home in order to avoid a trip to A&E.

“I would like to give a special thanks to all our NHS colleagues, particularly those in Primary Care, who will be working over the Easter bank holiday weekend to help keep these essential services going.”

Remember the rules: 

Do not leave your home if you have coronavirus symptoms

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

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Coronavirus: Changes to Arriva bus timetables from Monday 23 March

In light of the coronavirus pandemic, Arriva have amended their local bus service timetables from Monday 23 March 2020 across the whole of their UK operation, including in Shropshire.

Arriva are having to take these steps in light of the unprecedented challenge to their business caused by coronavirus. They have had to adjust their business to the drastically reduced levels of demand whilst also trying to serve their customers as best they can whilst seeing an increased level of staff absence – and with more expected daily.

A summary of each service and  the changes is below. Shrewsbury Park and Ride is to operate as per a normal timetable.

There may be further adjustments in the coming days and weeks to reflect passenger demands and government advice.

Summary of changes

Note: Saturday service indicates the  service will operate Monday to Saturday using the Saturday timetable.

Shrewsbury

• Route 1: Every 30 minutes (with a limited service between 1200 and 1400).
• Route 2: Saturday service
• Route 3: No service
• Route 8: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 8a: No service
• Route 9: Saturday service
• Route 11: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 12: No service
• Route 19: Saturday service
• Route 19a: Saturday service
• Route 20: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 21: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 23: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 24: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 25: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 26: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 27: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 64: Saturday service
• Route 164: Saturday service
• Route 436: Saturday service
• Route 511: Saturday service
• Route 519: No service
• Route 524: No service
• Route 544: Saturday service
Route 546: Saturday service
• Route 738: Normal service
• Route 740: Normal service
• Route x4: Every 60 minutes (with a limited service between 1200 and 1400)
• Route x5: No service
• Harlescott park and ride: normal service
• Meole Brace park and ride: normal service
• Oxon park and ride: normal service

Telford and Bridgnorth

• Route 8: Saturday service
• Route 9: Saturday service
• Route 14: Saturday service
• Route 14a: Saturday service
• Route 18: Saturday service
• Route 19: Saturday service
• Route 19a: Saturday service
• Route 101: Saturday service
• Route 113: Normal service
• Route 114: Normal service
• Route 115: Normal service
• Route 116: Normal service
• Route 297: Saturday service

Oswestry

• Route 2: Every 60 minutes
• Route 2a: Every 60 minutes
• Route 53: Infrequent service
• Route 54: No service
• Route 70: Every 60 minutes
• Route 70a: No service
• Route 71: No service
• Route 79a: No service
• Route 400 Saturday service
• Route 402: Saturday service
• Route 403: Saturday service
• Route 404: Saturday service
• Route 405: No service
• Route 449: No service
• Route 576: Saturday service

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Coronavirus: Libraries, leisure centres, museums and country parks to close

To help reduce the spread of coronavirus (COVID-19), libraries, museums and country parks under Shropshire Council management are to close to the public from 5 pm today (Friday 20 March 2020), and leisure centres managed by Shropshire Council and by South Shropshire Leisure (Teme) will also close from 5 pm on Friday 20th March 2020.

The temporary closures will remain in place until further notice.

The affected sites and facilities are:

Museums and country parks

  • Shrewsbury Museum & Art Gallery
  • Shropshire Museums Collection Centre in Ludlow
  • Shrewsbury Castle
  • Much Wenlock Museum
  • Coleham Pumping Station
  • Shropshire Archives
  • Severn Valley Country Park Visitor Centre
  • The Bungalow at The Mere at Ellesmere

Note: The annual re-opening of Acton Scott Historic Working Farm on 30 March 2020 will also be delayed until further notice.

Libraries

  • Shrewsbury
  • Oswestry
  • Bridgnorth
  • Whitchurch
  • Market Drayton
  • Ludlow
  • Bayston Hill
  • Church Stretton
  • Gobowen
  • Pontesbury
  • Wem
  • The Lantern, Shrewsbury
  • Much Wenlock

Community-managed libraries

  • Albrighton
  • Bishop’s Castle
  • Broseley
  • Cleobury Mortimer
  • Craven Arms
  • Highley
  • Ellesmere
  • Shifnal

Please note: the library lending service and activities are suspended but the buildings will remain open for access to customer services and registrars.

Shropshire Council will also be working with partners to support communities from a number of key library buildings as community co-ordination centres from Monday 30 March 2020.

Leisure Centres

Managed by Shropshire Council

  • Much Wenlock Leisure Centre
  • Idsall Sports Centre
  • Roman Road Sports Centre, Shrewsbury
  • Meole Brace Golf Course, Shrewsbury

Managed by South Shropshire Leisure (Teme)

  • Bishop’s Castle
  • Church Stretton
  • Cleobury Mortimer
  • Ludlow

Advice about events, meeting and tickets

The closures mean that all events, meetings and group volunteering at the above sites will also be cancelled, to reduce social interaction and protect Shropshire residents.

To allow us to prioritise ticketholders for events in the immediate future between now and 31 May 2020 initially, we ask that ticketholders for events beyond this date do not contact us at this time, and await further advice in due course.

Ticketholders for events between Friday 20 March 2020 and Sunday 31 May 2020 are offered the following options:

  • Await further update where events can be rescheduled. Existing tickets will remain valid for rescheduled dates.
  • Request an account credit. Where possible, we would be hugely grateful if ticketholders committed to visit us again when we re-open, by accepting an account credit to use against a future booking.
  • Alternatively, a full refund is available.

We thank people for your patience and understanding.

For more information, please contact using the following email addresses:

Country parks-  [email protected]

Museums- [email protected]

Leisure centres- [email protected]

Libraries- [email protected]

These new measures follow advice from the Government, which stipulates that people should avoid public buildings, as well as social distancing advice that has been issued.

Official advice and guidance:

You can view the updated guidance about numerous issues on the Government’s website here: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response.

We are strongly encouraging communities to continue to follow the current health advice here: https://www.nhs.uk/conditions/coronavirus-covid-19/.

Shropshire Council has been working closely with Public Health England, NHS England and our local health and care partners, to prepare and respond to the coronavirus.

All partners continue to work together to co-ordinate appropriate action and resources to protect the public’s health.  Partners and services are working closely to support each other to ensure organisations have the capacity to respond to the coronavirus, whilst still being able to provide essential everyday services. This includes the setting up of Shropshire Local Health Resilience Partnership (LHRP*) to co-ordinate plans and prepare for any changes in the situation as they arise, and promoting national guidance and key messages to the public, staff and organisations, including schools and businesses. All partners keep in regular contact and take part in daily and weekly update meetings with both local, regional and national colleagues.

* The LHRP includes representatives from: Shropshire Council, Telford & Wrekin Council, NHS England and Improvement, Emergency Preparedness Resilience and Response (EPRR) leads, Shrewsbury and Telford Hospital NHS Trust, Shropshire Community Health Trust, Robert Jones and Agnes Hunt Foundation Trust, Shropshire Clinical Commissioning Group, Telford and Wrekin Clinical Commissioning Group, Public Health England, and Shropshire and Telford LMC.

Useful Links

Shropshire Council COVID-19 – http://www.shropshire.gov.uk/coronavirus/

Museums – http://www.shropshire.gov.uk/museums/shropshires-museums/

Archives – https://www.shropshirearchives.org.uk/

Country parks – http://www.shropshiresgreatoutdoors.co.uk/

Rights of Way – http://www.shropshire.gov.uk/outdoor-partnerships/countryside-access-and-public-rights-of-way/

Libraries – https://www.shropshire.gov.uk/libraries

Leisure centres – https://www.shropshire.gov.uk/leisure-services/find-a-leisure-centre/

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Restrictions on concessionary bus travel lifted due to coronavirus

In response to the coronavirus pandemic, Shropshire Council has extended its concessionary bus travel for the elderly and vulnerable, to enable them to take advantage of the exclusive early morning shopping times being offered by some supermarkets and shops.

Until today (Friday 20th March 2020) concessionary bus passes couldn’t be used before 9.30 am.

Under the new arrangement the passes can be used before 9.30 am, with immediate effect and until further notice.

The change applies to all bus services operating in the Shropshire Council area.

Steve Davenport, Cabinet member for highways and transport, said: 

“Previously concessionary travel did not kick in until after the morning rush-hour, but in response to coronavirus those who have the passes can now travel earlier so they can get to the shops to buy food and other essential items.

“These are challenging times and we hope this will provide a vital lifeline for our elderly and vulnerable customers”

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Shropshire Great Outdoors Annual Public Survey 2019-2020

This is a visitors survey.

The Shropshire Outdoor Partnerships Service is the part of Shropshire Council that maintains and develops recreational access, conserves and enhances the natural environment and encourages people to improve their well-being by being active outdoors.

The service maintains and protects public rights of way, country parks, countryside and heritage sites, greenspaces and play areas, and supports the Shropshire Hills Area of Outstanding Natural Beauty (AONB) Partnership.

Working with local communities across Shropshire, our priorities are to conserve and enhance the natural environment, improve people’s health and wellbeing and support the local tourism economy.

About this survey:

The survey includes questions about the outdoor facilities and activities you make use of, how you obtain information, any access barriers you may face and how satisfied you are with the services provided. Undertaking the survey each year allows Shropshire Council to understand how things are changing and where future actions should be prioritised. You can find a short summary of the 2019 survey https://shropshire.gov.uk/media/14493/outdoor-rec-survey-201819.pdf

The survey also provides information to support the delivery of Shropshire’s Great Outdoors Strategy 2018-28. The strategy sets out how Shropshire Council and its partners aim to conserve and enhance the natural environment, improve people’s health and wellbeing and support the local tourism economy. It sets out the strategic direction for the management and development of publicly accessible greenspace, rights of way and other outdoor access. The strategy fulfils the statutory requirement of a rights of way improvement plan but broadens the remit to deliver across multiple policy areas and to integrate activity across local authority services and partner organisations. It provides a way of inspiring collective action to improve health, prosperity and happiness by cherishing Shropshire’s great outdoors.

Please take the time to complete the questionnaire which you can access by clicking on the “How to get involved tab” at the top of the page.

We’d like to hear from you, even if you don’t use rights of way, parks, play areas or countryside sites, so we can understand what the barriers to participation are.

If you have any comments about the engagement work undertaken by Outdoor Partnerships, please email: [email protected]

shropshires-great-outdoors-logo

Shropshire Great Outdoors Annual Public Survey 2019-2020

Start Date:
1st April 2020

End Date:
30th April 2020

Start Time:
00.01

End Time:
23.59

This is a visitors survey.

The Shropshire Outdoor Partnerships Service is the part of Shropshire Council that maintains and develops recreational access, conserves and enhances the natural environment and encourages people to improve their well-being by being active outdoors.

The service maintains and protects public rights of way, country parks, countryside and heritage sites, green spaces and play areas, and supports the Shropshire Hills Area of Outstanding Natural Beauty (AONB) Partnership.

Working with local communities across Shropshire, our priorities are to conserve and enhance the natural environment, improve people’s health and wellbeing and support the local tourism economy.

About this survey:

The survey includes questions about the outdoor facilities and activities you make use of, how you obtain information, any access barriers you may face and how satisfied you are with the services provided. Undertaking the survey each year allows Shropshire Council to understand how things are changing and where future actions should be prioritised. You can find a short summary of the 2019 survey https://shropshire.gov.uk/media/14493/outdoor-rec-survey-201819.pdf

The survey also provides information to support the delivery of Shropshire’s Great Outdoors Strategy 2018-28. The strategy sets out how Shropshire Council and its partners aim to conserve and enhance the natural environment, improve people’s health and wellbeing and support the local tourism economy. It sets out the strategic direction for the management and development of publicly accessible greenspace, rights of way and other outdoor access. The strategy fulfils the statutory requirement of a rights of way improvement plan but broadens the remit to deliver across multiple policy areas and to integrate activity across local authority services and partner organisations. It provides a way of inspiring collective action to improve health, prosperity and happiness by cherishing Shropshire’s great outdoors.

Please take the time to complete the questionnaire which you can access by clicking on the “How to get involved tab” at the top of the page.

We’d like to hear from you, even if you don’t use rights of way, parks, play areas or countryside sites, so we can understand what the barriers to participation are.

If you have any comments about the engagement work undertaken by Outdoor Partnerships, please email: [email protected]