Tag Archives: Telford

Covid19

Coronavirus (Covid19) How to get a test (inc Easy Read)

If you have symptoms of Coronavirus (Covid19) you can get a throat and nose swab test to confirm whether you currently have the virus. This is part of the 5-pillar strategy for coronavirus testing. Testing is most effective within 3 days of symptoms developing, so the sooner you book a test  by calling 119, the safer we all become. You can request a test at home and a carer can help you or you can go to a a local testing centre.

There is a new number you can use to book your test. It is NHS 119. Also take a look at the new website https://www.nhs.uk/conditions/coronavirus-covid-19/

The following groups of people can ask for a test through the NHS website:

  • anyone in England and Wales who has symptoms of coronavirus, whatever their age
  • anyone in Scotland and Northern Ireland aged over 5 who has symptoms of coronavirus

The following groups of people can access priority testing through GOV.UK:

  • essential workers in England, Scotland, Wales and Northern Ireland
  • anyone in England, Scotland, Wales and Northern Ireland over 5 years old who has symptoms of coronavirus and lives with an essential worker
  • children under 5 years old in England and Wales who have symptoms of coronavirus and live with an essential worker (this test must be performed by a parent or guardian)

For further information click on this link: https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested#history

What are the symptoms of Covid19?

Do not leave home if you or someone you live with has any of the following:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

How to get a test

To make this poster bigger, click on it.

While there is now a new number to call (119) should you have symptoms of Covid19, remember in an emergency (ie you suddenly have breathing difficulties, you can still call 999. Remember, if you have symptoms you must self isolate for 7 days.

 

Telford & Wrekin 250-253

Learning Disabilities Programme

Start Date:
1st June 2020

End Date:
31st July 2020

Start Time:
00.01

End Time:
23.59

Telford & Wrekin Council want to provide quality support in a personalised way so that people with a Learning Disability, their families and carers, can receive the assistance they need to in a way that enhances their independence and enables them to lead meaningful, valued lives within their own communities. Note this Consultation was due to end on 14th April 2020 but due to Covid19 the time has been extended.

They want people with learning disabilities to:

  • live happy, healthy, safe and independent lives
  • be respected and have choice and control over decisions that affect them,
  • live their lives as active members of their community
  • access employment
  • have access to the right services.

It is important for them to understand what care and support people with Learning Disabilities need to live independently in their community.

It will enable them to develop a local Learning Disability Strategy which will help them deliver our responsibilities.

The following legislation and guidelines are important:

  • The Care Act 2014
  • Children and Families Act 2014
  • Human Rights Act, 1998
  • Mental Capacity Act 2005
  • Mental Health Act 2007
  • Autism Act 2009
  • Transforming Care Programme (TCP)
  • Think Local Act Personal.

You can tell Telford & Wrekin Council your views in a variety of ways

For adults with learning disabilities they will:

  • be holding face to face sessions supported by taking part between 30 March 2020 and 9 April 2020 and/or
  • offer an easy read paper questionnaire.

If you have any questions in the meantime please contact [email protected].

For families and carers we will be holding some face to face sessions: 

Note: Due to the current coronavirus situation the face to face sessions planned as part of the engagement into the future of care for adults with learning disabilities in Telford and Wrekin have been postponed. We apologise for any inconvenience this may cause you but we will be re-arranging the sessions when we are able to. The engagement period will also be extended accordingly.  

Complete the online questionnaire here: https://telford.researchfeedback.net/s.asp?k=158136704339

Prescription medicine in a paper bag

Stop the Panic Ordering of Unnecessary Repeat Prescriptions

Health bosses are calling on people to stop the panic ordering of unnecessary prescriptions as this is stopping people who really need medication from getting the help they need.

Shropshire Clinical Commissioning Group (CCG) and Telford Clinical Commissioning Group both have separate Prescription Ordering Services, known as POD.

Both services are being flooded with inappropriate requests with people stockpiling and trying to reactivate old prescription requests which are years out-of-date.

Jacqui Seaton, Deputy Executive for Primary Care and Medicines Management at Telford and Wrekin CCG, said: “The main problem is that people are trying to order their medicines early and are stockpiling.

“People should not be trying to order if they have more than seven days’ supply left and we will not be issuing longer supplies than they usually have.

Liz Walker, Head of Medicines Management at Shropshire CCG, said: “We have a particular problem with people trying to order inhalers when they haven’t used them for years so they have them ‘just in case’.

“It’s a myth that if you have used an inhaler in the last 10 years then you should ask for one – this is not the case. If you do not currently use an inhaler, and do not have any asthma symptoms, then you do not need to order any inhalers and should not be contacting the PODs or your GP.

“This selfish attitude is preventing people who really need their medication from getting through to the POD services.”

Already both CCGs have issued updated messaging asking people to only call if they have less than seven days’ supply left and there has been media coverage and information shared via social media, but the demand on the PODs is unprecedented.

Additional call handlers have been drafted in at both PODs and to help ease the pressure on the phone lines people are being asked to send an e-mail:

For patients registered with a Shropshire GP practice please e-mail: [email protected]

For patients registered with a Telford and Wrekin GP practice please e-mail: [email protected].

Repeat prescription requests can also be submitted electronically by using the NHS app (download the app and register to use it). Patients can also check their practice website about registering to use ‘patient access’ to submit prescription requests electronically.

Telford & Wrekin 250-253

Telford and Wrekin-A message from Councillor Shaun Davies.

Councillor Shaun Davies in a message to all who live in the Telford & Wrekin area passes on his condolences to all the friends of families of those who have passed away during the pandemic. Below you will see a link where you can watch a YouTube Video and listen to his message in full.

Councillor Shaun Davies also encourages everyone to join in for Sing for our Carers & Keyworkers tomorrow evening, Thursday 2nd April 2020 at 8 pm. “You’ll Never Walk Alone”

Click here to watch the video: https://www.youtube.com/watch?utm_content=&utm_medium=email&utm_name=&utm_source=govdelivery&utm_term=&v=j3jyRRb5Wxc

The words to “You will never Walk Alone” 

When you walk through a storm
Hold your head up high
And don’t be afraid of the dark
At the end of a storm
There’s a golden sky
And the sweet silver song of a lark
Walk on through the wind
Walk on through the rain
Though your dreams be tossed and blown
Walk on, walk on
With hope in your heart
And you’ll…
CCG 250-253

Easter Opening Times for GP Practices in Shropshire, Telford and Wrekin

Sharing important information from NHS Shropshire Clinical Commissioning Group (CCG)

GP practices in Shropshire, Telford and Wrekin will be ‘open as usual’ on Good Friday and Easter Monday this bank holiday weekend. In support of this, pharmacies will also open between 2 pm and 5 pm on these days, with some pharmacies planning to open for longer.

Residents are advised to check GP practice and pharmacy websites for specific opening times as these may vary.

In the midst of the coronavirus (COVID-19) pandemic, people are asked NOT to attend their GP practice unless they have a pre-booked appointment. However, people are also advised that despite the outbreak, those that need to contact their GP should still do so.

If anyone needs an appointment they can contact their practice. There is also help and advice available from 111.nhs.uk or by calling 111 free from any landline or mobile.

Dr Julian Povey, Chair of Shropshire Clinical Commissioning Group (CCG) said: “It will be crucial that people stay at home rather than venturing out this bank holiday. It will save lives and protect the NHS.

“Although you might be tempted to go out, especially if the weather is good, it is extremely important that you remain at home and slow the spread of the virus.

“If you feel unwell then please visit NHS 111 online in the first instance or call 111 if you do not have access to the internet. Healthcare professionals will then be able to advise you on the best course of action.”

Dr Jo Leahy, Chair of Telford and Wrekin CCG said: “We are currently working through a very difficult time for the NHS, so I want to appeal to everyone to support the Government’s messages of staying at home and respecting social distancing at all times.

“Please also be aware that it is very important to take care when doing any DIY projects around the home in order to avoid a trip to A&E.

“I would like to give a special thanks to all our NHS colleagues, particularly those in Primary Care, who will be working over the Easter bank holiday weekend to help keep these essential services going.”

Remember the rules: 

Do not leave your home if you have coronavirus symptoms

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Eyes

A Message from Emma Chaplin-Eye Clinic Liaison Officer

Shropshire Disability Network have received the following message from Emma Chaplin, Eye Clinic Liaison Officer:

“I would like to offer my services to any of your service users who are concerned about their vision during the COVID-19 epidemic.

My role is to offer practical and emotional support to people with a sight condition, their families and carers. I am usually based within eye clinics at the Royal Shrewsbury and Princess Royal Hospitals but am currently working remotely.

I can provide advice and information on a  range of matters including:

  • living with sight loss and remaining independent
  • details of latest aids and equipment
  • eye conditions and treatment information
  • emotional support
  • the advantages of certification and registration

Anyone can self-refer, I can accept secure email referrals via [email protected] or you can contact me direct on my mobile - 07808 736449. 

Please note that I am working from home with other family members present so may not always be able to answer the phone, but if you leave a message I will call back as soon as possible.
 
Please do get in touch if you need any further information.

Kind Regards,
 
Emma

Emma Chaplin
Eye Clinic Liaison Officer
Royal National Institute of Blind People (RNIB)Royal Shrewsbury Hospital
Princess Royal Hospital Telford

healthwatch telford and wrekin

Dental Practice and the Service you received

Start Date:
1st March 2020

End Date:
30th April 2020

Start Time:
00.01

End Time:
23.59

Healthwatch Telford & Wrekin are asking all residents within Telford & Wrekin to complete our short survey, based on accessing your Dental Practice and general experiences.

Healthwatch Telford and Wrekin is your local independent Health and Social Care champion who strives to ensure that your voice is heard in improving the services you use, whether it is a GP Practice, Dental Surgery, Optician, Hospital, Care Home or a Mental Health Service.

The purpose of this is survey is to:

  • Explore patients’ overall experience of using Dental Practices within Telford and Wrekin, focusing on; appointments, staffing, environment and treatment.
  • To find out if patients are satisfied with the service.
  • To identify if there is anything that could be done to improve the service.

Please note we will not ask you to disclose which Dental Practice you are registered with, neither will any of your personal details be shared or identifiable.

We will, however, collect basic information (example; Postcode). Additionally, we will gather and share the wider collective views/opinions of patients.
 
Completing the questionnaire
  • To complete this survey please place a ‘tick’ or ‘write your answer’ in the box provided.
  • If a question is not relevant to you – please leave it blank and continue to the next question.
  • You will not be identifiable from the feedback you offer.

Your feedback is important and can help towards improving health & social care services in your local area.

To access the survey, please click: https://www.surveymonkey.co.uk/r/GNNBNLG 

travel Shropshire 250-253

Coronavirus: Changes to Arriva bus timetables from Monday 23 March

In light of the coronavirus pandemic, Arriva have amended their local bus service timetables from Monday 23 March 2020 across the whole of their UK operation, including in Shropshire.

Arriva are having to take these steps in light of the unprecedented challenge to their business caused by coronavirus. They have had to adjust their business to the drastically reduced levels of demand whilst also trying to serve their customers as best they can whilst seeing an increased level of staff absence – and with more expected daily.

A summary of each service and  the changes is below. Shrewsbury Park and Ride is to operate as per a normal timetable.

There may be further adjustments in the coming days and weeks to reflect passenger demands and government advice.

Summary of changes

Note: Saturday service indicates the  service will operate Monday to Saturday using the Saturday timetable.

Shrewsbury

• Route 1: Every 30 minutes (with a limited service between 1200 and 1400).
• Route 2: Saturday service
• Route 3: No service
• Route 8: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 8a: No service
• Route 9: Saturday service
• Route 11: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 12: No service
• Route 19: Saturday service
• Route 19a: Saturday service
• Route 20: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 21: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 23: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 24: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 25: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 26: Every 60 minutes (with a limited service between 1200 and 1400)
• Route 27: Every 30 minutes (with a limited service between 1200 and 1400)
• Route 64: Saturday service
• Route 164: Saturday service
• Route 436: Saturday service
• Route 511: Saturday service
• Route 519: No service
• Route 524: No service
• Route 544: Saturday service
Route 546: Saturday service
• Route 738: Normal service
• Route 740: Normal service
• Route x4: Every 60 minutes (with a limited service between 1200 and 1400)
• Route x5: No service
• Harlescott park and ride: normal service
• Meole Brace park and ride: normal service
• Oxon park and ride: normal service

Telford and Bridgnorth

• Route 8: Saturday service
• Route 9: Saturday service
• Route 14: Saturday service
• Route 14a: Saturday service
• Route 18: Saturday service
• Route 19: Saturday service
• Route 19a: Saturday service
• Route 101: Saturday service
• Route 113: Normal service
• Route 114: Normal service
• Route 115: Normal service
• Route 116: Normal service
• Route 297: Saturday service

Oswestry

• Route 2: Every 60 minutes
• Route 2a: Every 60 minutes
• Route 53: Infrequent service
• Route 54: No service
• Route 70: Every 60 minutes
• Route 70a: No service
• Route 71: No service
• Route 79a: No service
• Route 400 Saturday service
• Route 402: Saturday service
• Route 403: Saturday service
• Route 404: Saturday service
• Route 405: No service
• Route 449: No service
• Route 576: Saturday service

healthwatch telford and wrekin

Dental Practice and the Service you received

Healthwatch Telford & Wrekin are asking all residents within Telford & Wrekin to complete our short survey, based on accessing your Dental Practice and general experiences.

Healthwatch Telford and Wrekin is your local independent Health and Social Care champion who strives to ensure that your voice is heard in improving the services you use, whether it is a GP Practice, Dental Surgery, Optician, Hospital, Care Home or a Mental Health Service. 

The purpose of this is survey is to:

  • Explore patients’ overall experience of using Dental Practices within Telford and Wrekin, focusing on; appointments, staffing, environment and treatment.
  • To find out if patients are satisfied with the service.
  • To identify if there is anything that could be done to improve the service.

Please note we will not ask you to disclose which Dental Practice you are registered with, neither will any of your personal details be shared or identifiable.

We will, however, collect basic information (example; Postcode). Additionally, we will gather and share the wider collective views/opinions of patients.
 
Completing the questionnaire
  • To complete this survey please place a ‘tick’ or ‘write your answer’ in the box provided.
  • If a question is not relevant to you – please leave it blank and continue to the next question.
  • You will not be identifiable from the feedback you offer.

Your feedback is important and can help towards improving health & social care services in your local area.

To access the survey, please click: https://www.surveymonkey.co.uk/r/GNNBNLG 

Telford & Wrekin 250-253

Coronavirus update from Telford & Wrekin Council 20 March 2020

News for people living in the Telford & Wrekin Council Area.

Council Tax: Telford & Wrekin Council is offering all its residents a two month “holiday” from council tax payments to help them deal with any financial hardship caused by the coronavirus pandemic. 

The move has been agreed by the Council’s Cabinet to help residents whose income has been affected by recent events.

Anyone can ask to suspend their council tax payments for April and May and instead begin payments from June, with the additional option to extend your installment plan until March 2021 if you currently pay over 10 installments.

Equally some people may wish to spread their payments over 12 installments rather than 10.

Anyone wishing to take this council tax holiday, can do this 24/7 by completing this form.

If you aren’t online, you can call 01952 383838 (open weekdays 9 am – 5 pm).

If your financial circumstances have changed and you’re struggling to now pay your council tax bill, you can apply for help through our council tax reduction scheme www.telford.gov.uk/benefits or by calling 01952 383838 (9 am -5 pm weekdays).

There is a package of support available and the Council will do whatever we can to support people in these difficult times.

In addition, we can provide you with emergency assistance for things such as gas and electricity vouchers,  food parcels or replacement white goods, by visiting www.telford.gov.uk/benefits or calling 01952 380400 (9 am -5 pm weekdays).

Emergency grants to community centres to provide vital support:

Telford & Wrekin Council’s Cabinet has approved £50,000 in grants for a number of community centres to help deliver vital supplies and services during the coronavirus crisis.

The centres and their staff and volunteers will be used to support Telford & Wrekin Council deliver its emergency community response to our most vulnerable residents who are over the age of 70 and who do not have close friends or family nearby to support them.

The funding will allow the centres to help the Council provide services such as safe and well checks, food deliveries and collecting prescriptions.

Any resident, particularly the more vulnerable members of our communities, who is in urgent need of assistance can request help online. Anyone who isn’t online, can call 01952 382030

Nuplace – support for tenants affected by coronavirus pandemic:

Nuplace is reassuring its tenants that during this challenging time, it is committed to supporting anyone facing difficulties or change in their financial circumstances.

First and foremost Nuplace is clear that it will not evict any tenant who is impacted by the coronavirus pandemic.

Equally, if any tenant is struggling to pay rent they should contact Nuplace to discuss alternative arrangements such as a delay to rent payments.

As the largest private housing landlord in Telford and Wrekin, it hopes that other private landlords will do the same and recognise tenants’ change of circumstances and the impact this can have on them.

Nuplace Director, Angie Astley said: “We understand the impact will be different for everyone depending on their situation.

“We urge any tenants with concerns about their ability to pay rent to talk to us as soon as possible. Nuplace will then work with those tenants to ensure we do everything we can to help during this very difficult time. 

“We hope other private landlords in the area will follow our example.”
Nuplace tenants should email [email protected] for more information or to talk to our team

Emergency grants for homeless charities and Telford Crisis Network:

Telford & Wrekin Council’s Cabinet is to give emergency grants to charities that work to support the homeless and rough sleepers and Telford Crisis Network to help them cope with the coronavirus outbreak.

Telford & Wrekin Council’s Cabinet is to give emergency grants to charities that work to support the homeless and rough sleepers and Telford Crisis Network to help them cope with the coronavirus outbreak.
The council is to give £50,000 to support the Telford Crisis Network and other food banks in the borough to help it deal with increasing demand caused by the global pandemic.
The Crisis Network is a partnership of local service providers from public, private and third sector organisations who work to provide a range of services, including emergency food, emergency shelter, temporary accommodation and advice and support to resolve financial crises.
This is in addition to funding support the Council already provides to the Telford Crisis Network.
The council will also give a £30,000 grant to support homelessness in the borough, through Maninplace and STAY Telford to support their work at this difficult time.
The emergency grants for charities that work to support the homeless underlines the council’s long-stated commitment to tackle the whole issue of homelessness and rough sleeping which has seen significant investment over the past three years.
The emergency grants are part of a whole range of measures that the council is announcing as it strives to do everything it can to support the community in Telford and Wrekin as it faces unprecedented challenges posed by the coronavirus.